Cox rated highest in residential telephone customer
satisfaction in the West, Southwest and Northeast regions by J.D. Power and Associates 2007 Residential Regional Telephone Customer Satisfaction Survey
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“Highest in Residential Telephone Customer
Satisfaction in the West Region, Three Years in a Row.” Cox Communications received the highest
numerical score among telephone service providers in
the West in the proprietary J.D. Power and Associates
2007 Residential Regional Telephone Customer
Satisfaction StudySM. Study based responses from
11,911 consumers measuring 6 providers in the West
(AZ, CA, CO, IA, ID, MN, MT, ND, NE, NM, NV, OR, SD,
UT, WA, WY) and measures satisfaction of consumers
who received their local and long distance service from
one provider.
“Highest in Residential Telephone Customer
Satisfaction in the Southwest Region, Two Years in a Row.”
Cox Communications received the highest
numerical score among telephone service providers
in the Southwest in the proprietary J.D. Power and
Associates 2006-2007 Residential Regional Telephone
Customer Satisfaction StudiesSM. 2007 study based
responses from 11,911 consumers measuring 5 providers
in the Southwest (AR, KS, MO, OK, TX) and measures
satisfaction of consumers who received their local and
long distance service from one provider. Proprietary
study results are based on experiences and perceptions
of consumers surveyed between April-May 2007.
“Highest in Residential Telephone Customer
Satisfaction in the Northeast Region, Two Years in a Row.”
Cox Communications received the highest
numerical score among telephone service providers in the
Northeast in the proprietary J.D. Power and Associates
2006-2007 Residential Regional Telephone Customer
Satisfaction StudiesSM. 2007 study based responses from
11,911 consumers measuring 6 providers in the Northeast
(CT, MA, ME, NH, NY, RI, VT) and measures satisfaction
of consumers who received their local and long distance
service from one provider. Proprietary study results are
based on experiences and perceptions of consumers
surveyed between April-May 2007.
Proprietary study results are based on
experiences and perceptions of consumers surveyed
between April-May 2007.Your experiences may vary.
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