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Netgear C3700 WiFi Modem

Last Updated: Fri, 29 Aug 2014 > Related Articles

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Summary

Learn about the available ports and the status lights on a Netgear C3700 WiFi modem.

Solution



The Netgear C3700 is a DOCSIS 3.0 device.
 

Front View
 

Front View of C3700 modem

Back View
 

Back View of C3700 modem

 
The Netgear C3000 has the following ports available on the back of the gateway:

  • USB - Connects to selected client devices.
  • ETHERNET - Two ports connect to the Ethernet port on your computer or home network.
  • CABLE - Connects to the cable wall outlet.
  • POWER - Connects the device to the power adapter.
  • POWER ON / OFF - Turns the device on and off.

Modem Lights

The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
WPS Button
 
WPS button
Blinking GreenNone. This button lets you use WPS to join the WiFi network without typing the WiFi password.
The WPS LED blinks during this process and then lights solid.
N/A
WiFi On / Off Button
 
WiFi On/Off button
OffThe WiFi radio is turned off and you
cannot use WiFi to connect to the device.
Pressing this button for two seconds turns the WiFi radio on and off.
OnNone. The WiFi radio is on and you can connect devices via wireless.N/A
Power
 
Power button
OffNo Power.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A

DS 

(Downstream)
 

Downstream icon

 

OffNo downstream channel is locked.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for downstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the computer to the Internet is established on one channel.N/A

US

(Upstream)

 
Upstream icon

OffNo upstream channel is locked.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for upstream channel is in progress.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Connection from the Internet to the computer is established on one channel.N/A
Internet
 
Internet icon
OffNo connection.Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone. Cable WiFi modem is operational.N/A
Slow BlinkNone. Cable WiFi modem is receiving DHCP information.N/A
Fast BlinkNone. Cable WiFi modem is downloading a configuration file.N/A

2.4 Ghz WiFi


2.4 Ghz WiFi icon

OffThe 2.4 Ghz radio is off.N/A
Solid GreenNone. The 2.4 Ghz radio is on.N/A
5 Ghz WiFi
 
5 Ghz WiFi icon
OffThe 5 Ghz radio is off.N/A
Solid GreenNone. The 5 Ghz radio is on.N/A
Ethernet
 
Ethernet icon
OffNo device is connected to an Ethernet port. 
Solid Green.None. A powered-on device is connected to an Ethernet port. 
USB
 
USB icon
OffNo device is connected via USB. 
OnA device is connected via USB and is ready for use. 

MAC Address

The Netgear C3700 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings. The SSID and Passphrase are printed on the label on the gateway.

  • The SSID on the gateway is the same as the last 6 characters of the Wireless MAC address.
  • The Passphrase is the same as the 9-digit serial number of the home networking gateway.

MAC Address on C3700 modem

Manufacturer Resources

 


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