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Netgear C3000

Last Updated: Mon, 05 Jan 2015 > Related Articles

1 rated this

Summary

Learn about the available ports and the status lights on a Netgear C3000 WiFi modem.

Solution



The Netgear C3000 is a DOCSIS 3.0 device.


Front View



Back View



The Netgear C3000 has the following ports available on the back of the gateway:

  • USB - Connects to selected client devices
  • ETHERNET - Two ports connect to the Ethernet port on your computer or home network
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the device to the power adapter
  • POWER ON / OFF - Turns the device on and off

Modem Lights

The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblemSolution
WPS

Blinking Green

None

This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

N/A
WiFi ON / OFF

OffWiFi disabledPressing this button for two seconds turns the WiFi radio on and off.
OnNone - WiFi enabledN/A
POWER

OffNo powerVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNoneN/A

DS 

(Downstream)

OffNo downstream channel lockedVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for downstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the computer to the Internet established on one channelN/A

US

(Upstream)

OffNo upstream channel lockedVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Blinking GreenScanning for upstream channelVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - connection from the Internet to the computer established on one channelN/A
Internet

OffNo connectionVerify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support.
Solid GreenNone - cable WiFi modem operationalN/A
Slow BlinkNone - cable WiFi modem receiving DHCP informationN/A
Fast BlinkNone - cable WiFi modem downloading a configuration fileN/A

2.4 Ghz WiFi

Off2.4 Ghz radio offN/A
Solid GreenNone - 2.4 Ghz radio onN/A
ETHERNET

OffNo device connected to an Ethernet port 
Solid GreenNone - powered-on device connected to an Ethernet port 
USB

OffNo device connected via USB 
OnA device connected via USB and ready for use 

MAC Address

The Netgear C3000 comes configured with wireless security. By default, the Netgear home networking gateway supports up to 802.11n wireless standards and uses WPA / WPA2 wireless security settings. The SSID and Passphrase are printed on the label on the gateway.

  • The SSID on the gateway is the same as the last 6 characters of the Wireless MAC address.
  • The Passphrase is the same as the 9-digit serial number of the home networking gateway.

Manufacturer Resources


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