**WELCOME TO SPECTRUM** # Let’s get your services up and running Take a moment to get set up with the Cox App by Spectrum. Easily manage your account online or on the go. [Download app](https://www.cox.com/residential/learn/cox-app.html) ## Start here ### Step 1 [Download the Cox App by Spectrum](https://www.cox.com/residential/learn/cox-app.html) and create your User ID and Password. You can [register online](https://www.cox.com/myprofile/registration.html) or on the Cox App by Spectrum. ### Step 2 Enroll in [EasyPay](https://www.cox.com/payments/automatic-payments.html) and [Paperless Billing](https://www.cox.com/ibill/bill-delivery-options.html). Then, choose how you'd like to receive [Spectrum notifications](https://www.cox.com/myprofile/communications.html) ### Step 3 Use [SmartHelp](https://www.cox.com/SmartHelp/equipment.html) for 24/7 instant support to check your connection and troubleshoot service. Tap 'Get Help' in the app. Manage your account anytime in “My Account” [**Sign-In**](https://www.cox.com/content/dam/cox/okta/signin.html?onsuccess=https%3A%2F%2Fwww.cox.com%2Fresimyaccount%2Fhome.html) **SPECTRUM INTERNET, TV & MOBILE** ## Get started with Spectrum services ### Spectrum Internet® - Learn how to [connect to your home WiFi](: https://www.cox.com/residential/internet/learn/control.html) - Learn how to [optimize your connection](https://www.cox.com/residential/support/ways-to-improve-your-in-home-wifi-network.html) - Learn about [upgrading your Internet speed](https://www.cox.com/residential-shop/Internet-configuration.html) - Get Internet [troubleshooting help](https://www.cox.com/residential/learn/SmartHelp.html) **Internet Support** - [See more support content for Spectrum Internet](https://www.cox.com/residential/support/Internet.html) ### Spectrum TV® - View your [channel lineup](https://www.cox.com/residential/tv/channel-lineup.html) - Download the [Spectrum TV app](https://www.spectrum.net/page/spectrum-tv-app) to watch TV anywhere) - [Activate your streaming apps](https://www.spectrum.com/activate) - Learn how to [program your remote](https://www.spectrum.net/support/tv/program-your-remote) - Get [TV troubleshooting](https://www.spectrum.net/support/tv/tv-troubleshooting) help - Set up [parental controls](https://www.spectrum.net/support/internet/about-parental-controls) **TV Support** - [See more support content for Spectrum TV](https://www.spectrum.net/support/tv/tv-troubleshooting) ## Spectrum Mobile® - Get help with popular [Mobile topics](https://www.spectrum.net/support/category/mobile) - How to [activate](https://www.spectrum.net/page/esims-and-wireless-device-activation) your new mobile device - Need help [transferring](https://www.spectrum.net/page/select-device-type-transferring) data - Learn about [billing payment options](https://www.spectrum.net/?msockid=0f823e633aef602f065f280b3b846194) **Manage Mobile Service** - [Download and get started](https://www.spectrum.net/page/my-spectrum-app) with the My Spectrum App Have a question? Meet Oliver, your 24/7 virtual assistant for fast answers. [Let’s chat](#) ## Frequently asked questions ### What is my WiFi password? [Follow these steps](https://www.cox.com/residential/support/finding-your-in-home-wifi-network-ssid-or-password.html) to identify your WiFi password. If you have a Panoramic WiFi Gateway, you can also use the [Cox WiFi by Spectrum App](https://www.cox.com/residential/Internet/learn/panoramic-WiFi-app.html) to manage your WiFi network and change WiFi settings. ### I’m having trouble signing in. What’s my login information? Having trouble signing in? We understand how frustrating that can be. But worry not, we're here to guide you through it. [Follow these simple steps](https://www.cox.com/residential/support/trouble-signing-in-on-the-cox-website.html). ### What is Panoramic WiFi? Is there an app I need? Learn more about the [Cox WiFi by Spectrum App](https://www.cox.com/residential/Internet/learn/panoramic-WiFi-app.html). ### Who do I contact if I need help with my service? Our [SmartHelp support tool](https://www.cox.com/SmartHelp/equipment.html) is always available to troubleshoot any issues you might have. You can also start a [chat with Oliver](#) at any time to get quick help. ### How do I pay my bill? [Go to Billing](https://www.cox.com/residential/learn/cox-app.html) on My Account or the Billing section in the Cox App by Spectrum. For Spectrum Mobile, go to [Make a Payment](https://www.spectrum.net/account-summary?msockid=0f823e633aef602f065f280b3b846194) or the Billing section in the My Spectrum App. # Services, policies, channel lineup & rate cards [**Telecommunications Relay Services Notice**](https://www.cox.com/aboutus/policies/annual-customer-notice.html) [**Annual Video Customer Notice**](https://www.cox.com/aboutus/policies/annual-customer-notice.html) [**Residential Privacy Notice**](https://www.cox.com/aboutus/policies/annual-privacy-notice.html) [**Service agreement**](https://www.cox.com/aboutus/policies/customer-service-agreement.html) [**Channel lineup**]( https://www.cox.com/residential/tv/channel-lineup.html) [**Rate cards**](https://www.cox.com/residential/product-and-pricing-guides/pricing.html)