business it support
business it support
Cox Business Premium Support Services
Cox Business Complete Care provides business IT solutions for companies of all sizes, giving your organization the support required to help run a more productive and cost-effective operation.
BUSINESS IT SUPPORT SERVICES
BUSINESS IT SUPPORT SERVICES
Crafted for any size business
Small Business IT Support
Cox Business Complete Care provides small business tech support and security for companies with up to 20 users.
- 24/7 live business IT support
- Company-wide coverage for all employees and devices on your network
- Malware and virus assistance
Support for up to 20 users:
$30/month
$30 flat monthly service rate for up to 20 users. No contract. Some exceptions apply. Taxes extra. Please refer to Complete Care terms.
Midsize Business IT Support
Cox offers Complete Care Helpdesk, featuring the same support as Complete Care for small businesses, but optimized for a larger user base.
- Device and connectivity troubleshooting
- Software application, managed cloud backup and static IP support
- Security software configuration for WiFi networks and devices
Support for 20+ users:
$10/user/month
No contract. Some exceptions apply. Taxes extra. Please refer to Complete Care terms.
Enterprise Business IT Support
Network Operation Center as a Service (NOCaaS) is focused on serving the needs of large network operations with 24/7 proactive monitoring and incident management.
- Leverage network technicians to support custom service level agreements, endpoint and environmental monitoring
- Dedicated project manager assigned to facilitate onboarding, escalation procedures and more
- Ticket and alert tracking, as well as periodic business review to asses future operational impact
business tech support
business tech support
Why Cox Business Complete Care
Support for connected devices
Support for connected devices
We provide support for everything from computers, tablets, to WiFi-connected devices and more.
Smart security features
Smart security features
Limit costly downtime with personal tech assistant software that includes virus, malware and spyware removal.
Support for all employees
Support for all employees
Each employee, in virtually any location, can receive 24/7 support when needed.
Support anywhere, 24/7
Support anywhere, 24/7
We're here to help 24/7 via remote over-the-phone assistance in the office or on the go.
How can we help?
How can we help?
What is Cox Business Complete Care?
What is Cox Business Complete Care?
Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with common IT issues, security against malicious cyber-attacks, and recovery when things go wrong.
Is Cox Business Complete Care available in my area?
Is Cox Business Complete Care available in my area?
Check online or speak with one of our Cox Business Representatives to learn whether Cox Business with IT support is offered in your area. You can also ask about pricing.
What IT services are included with Cox Business Complete Care?
What IT services are included with Cox Business Complete Care?
Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Monthly plan covers up to 20 employees and eligible devices. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with the following:
- Data, computer backup, or cloud storage management assistance.
- Wireless router configuration and troubleshooting connectivity issues with connected equipment such as printers, smart TVs, and scanners PC maintenance and troubleshooting software and hardware Virus, malware, and spyware cleanup and removal as well as guidance on operating system and anti-virus software security updates.
- Dropbox setup or other business applications, such as Office365.
How Much Is Cox Business Complete Care?
How Much Is Cox Business Complete Care?
Speak with one of our Cox Business representatives to learn how much Cox Business Complete Care will cost. When you add Complete Care to your plan, your business will receive reliable, efficient IT support and security 24/7.
What types of devices are covered under this service?
What types of devices are covered under this service?
Cox Business Complete Care provides IT support for computers, smartphones, tablets, and WiFi-enabled equipment including the following devices:
- Desktops and laptops
- Business and smart TVs
- Wireless printers and scanners
- Smart phones
- Tablets
- Wireless speakers
- Wireless routers and gateways
- Point of Sales
Whether you’re starting a small business or setting up a new office, business-grade Internet can support all the demands of your daily operations.
Strengthen communication, increase productivity and streamline your entire office with business WiFi.
Choosing a business Internet provider isn’t a decision that should be taken lightly.
contact cox business
contact cox business
Let's Get In Touch
Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.
Cox Business Complete Care:
**Offer ends 12/31/25. Available to new commercial customers (excluding government agencies and schools) in Cox service areas. First 60 days free; standard rates apply thereafter. Customer must opt-in at the conclusion of 60-day free trial to continue service at regular monthly charges of $30/month for up to 20 users, and $10/user/month for 20+ users. Price based on month-to-month agreement. Trial limited to one per location and/or customer. Offer is nontransferable to a new service address. Offer subject to change at Cox's sole discretion. May not be applied to any other Cox account.