According to a study from the University of Colorado, Boulder, about 57 percent of U.S. infrastructure is threatened by natural hazards. Hurricanes, tornadoes, floods, earthquakes, ice storms, heat waves, fires, hazardous materials spills, and explosions can all impact business operations, connectivity, and communications.
No matter where your business is located, however, it’s better to be safe than sorry. Cox Business is here to help, delivering the resilience and peace of mind you need to handle natural disasters and recover quickly.
With Cox Business, you can sleep at night knowing your business is monitored by experts, proactively protected from disaster scenarios, and prepared for prompt, automatic remediation.
Your Partner During Natural Disasters
Cox Business has the technology and expertise you can depend on to weather and recover from natural disasters. We keep you informed, offer educational resources, and deliver hands-on support to prepare your business for – and help you recover from – an outage or attack.
Here are some examples of our real-world disaster response:
- Wildfires – When California faced unprecedented wildfire dangers, Cox Business provided resources and guidance to at-risk customers to help them prepare for potential service outages.
- Hurricanes – Cox Business associates provided on-site assistance to help citizens and companies recover from Hurricane Ian’s damage and outages. We also offered customers hurricane preparedness advice and guidance on what to do during an outage.
- Flooding – Cox Business helped an Oklahoma school district prone to flooding achieve a four-hour recovery time objective (RTO) and a near-real-time recovery point objective (RPO) with advanced backup solutions. Plus, our experts became an ongoing extension of the district’s IT team to ensure readiness and peace of mind.
- Storms – During recent storms in Tulsa, Oklahoma, Cox Business teams found creative ways to restore critical services. With hundreds of downed power poles, our Tier 3 Network Operations Center (NOC)/Tier 3 and field techs installed impromptu generators to bring the city’s two primary hospitals back online.
- Power Outage – Cox Business typically contacts customers to communicate plans for power outages caused by weather events or accidental cuts by construction crews.
Stay updated on the status of the latest natural disasters with your MyAccount application, where Cox Business provides real-time information and advice for minimizing impact.
How Cox Business Prepares for Natural Disasters & Network Outages
From wildfires to ice storms and everything in between, the Cox Business team is trained to respond swiftly and safely to restore service. We partner with an industry-leading weather monitoring service to watch over our network 24/7/365, providing real-time weather threat information to our teams so we can be ready for any disaster scenario. Also, we’ve strategically placed Cox call centers nationwide to ensure we can support your business when a disaster event affects a Cox community.
After disaster situations, we prioritize the safety of Cox employees and customers when restoring service. Factors that affect restoration times include power restoration, storm debris, and active weather conditions. To monitor disaster situations as they evolve, get live updates through Cox.com, email, and SMS.
Weather Natural Disasters with Cox Business
Why go it alone? Partner with the disaster recovery experts at Cox Business. We’re prepared to restore service outages and get your business back up and running after natural disasters. And you’ll never wonder about the status of ongoing repairs; we give you real-time status updates from a handy app on your smartphone. With Cox Business, you can be confident that your systems are in good hands and understand the actions you need to take to minimize the impact of disasters on your business.
