How many technology tools does your business use? On average, businesses use hundreds of technology tools every day to interact with customers, deliver products and services, and collect payments. And the number of tools your organization uses increases as you advance in your digital transformation journey. Following suit, the number of vendors you require to deliver technology solutions is also expanding in lockstep, introducing additional complexity in vendor management. The good news is you can simplify IT management by sourcing essential services from a single provider.
What Essential Technologies Do Businesses Need?
Regardless of size, your business has a few basic requirements for technology solutions. You must connect people, devices, and computers; enable collaboration and communication from anywhere at any time; handle data collection, distribution, and manipulation; and protect all infrastructure, applications, and assets from bad actors.
Cox Business answers this need with a complete portfolio of essential business solutions across four categories as follows:
1. Connectivity – To keep your business connected to customers, suppliers, partners, applications, and infrastructure, we offer connectivity solutions, ranging from dedicated internet access (DIA) to managed network services, including cloud connectivity, metro Ethernet, MPLS IP VPN, software-defined wide area networking (SD-WAN), and Secure Access Service Edge (SASE).
2. Collaboration – Collaboration solutions enable your employees to connect and communicate easily using cloud-based tools like video and voice conferencing, document and file sharing, and messaging —all of which integrate seamlessly with Cox Business cloud-based phone solutions.
3. Cloud Services – To ease the cost and effort of owning, operating, and maintaining IT infrastructure and applications, we offer managed cloud solutions delivered as a service, including cloud computing and storage, a.k.a. Infrastructure as a Service (IaaS), virtual desktops via Desktop as a Service (DaaS), data backup using Backup as a Service (BaaS), and Software as a Service (SaaS) through Microsoft 365.
4. Cybersecurity – We offer cybersecurity solutions to protect your IT stack, including Security as a Service (SECaaS), which combines data encryption, email and web security, identity and access management, data loss prevention, antivirus, and more. In the event of a debilitating attack, Disaster Recovery as a Service (DRaaS) has a complete replication of your environment on hot standby.
What Are the Benefits of Sourcing Technology from a Single Provider?
Single sourcing can offer several benefits to your organization, including:
- Streamlined Vendor Management – Single sourcing reduces the number of vendor relationships you need to manage, saving time and administrative costs.
- Integrated Solutions – A single vendor can provide your company with solutions designed to work together to enhance your efficiency and effectiveness.
- Cost Efficiency – A single supplier also reduces overhead costs associated with managing multiple contracts and vendors. They may also offer you discounts on bundled solutions.
- Consistent Quality – A single provider can maintain quality and performance standards across all your services. Plus, ensuring accountability and troubleshooting are easier with one point of contact.
- Enhanced Security – A single vendor that manages cloud, collaboration, and connectivity can better architect your security to protect the overall tech environment.
- Improved Support – When issues arise, dealing with a single vendor can expedite your resolution time and reduce finger-pointing among providers.
- Strategic Partnership – With one provider, you can develop a strategic relationship to align solutions with your business goals and adjust as requirements evolve.
Cox Business offers your organization the benefits of a single-source provider while delivering a complete solution for all your technology needs. With Cox Business, your business can streamline solutions management, unlock best-in-class support, and improve service quality. In turn, you’ll be able to better serve your customers and drive growth.
