You depend on Cox Business for fast, reliable internet—why not streamline your voice communications, too? Business VoIP (Voice over Internet Protocol) leverages your existing internet connection for affordable and feature-rich phone services.
Upgrade from your traditional phone system to a modern platform to provide a smarter, more scalable foundation for your business communications. In the following blog, discover how business VoIP can enhance collaboration and communications and how Cox Business can bring the same reliability you trust for internet to your voice solutions.
What Is Business VoIP?
Business VoIP modernizes communications by replacing outdated phone systems with internet-based voice solutions that deliver high quality and reliability. In addition, business VoIP offers advanced features that traditional phone systems can’t match, including call forwarding, voicemail-to-email, virtual receptionist options and seamless integrations with modern collaboration tools like video conferencing.
Business VoIP also enables easy scalability, adding or removing lines as your business grows. Additionally, business VoIP enables remote work and mobility with mobile app integrations that keep team members connected from any device, anywhere, at any time, so you never miss an important business call again
What Are the Benefits of Business VoIP?
Business VoIP brings a host of benefits to your business, including:
- Cost Savings— Eliminate the need for costly on-premises phone hardware and consolidate voice and internet services into one manageable bill.
- Flexibility and Scalability— Easily adapt your phone system as your team grows and business needs change. Also, set up temporary lines for seasonal or project-based teams.
- Enhanced Features— Access premium features like call recording, analytics, customizable greetings and integrations with your CRM and collaboration tools to streamline workflows.
- Business Continuity— Maintain operations during disruption with cloud-based reliability that automatically reroutes calls in case of power outages or emergencies.
Is Business VoIP Right for Your Organization?
Business VoIP is ideal for your business if you’re experiencing any of the following scenarios:
- Still Using POTS Lines— Plain Old Telephone Service (POTS) lines are outdated, costly and losing provider support, whereas business VoIP offers modern, feature-rich, internet-powered voice solutions.
- Burdened by Aging PBX Systems— On-premises phone systems nearing end-of-life are costly and unreliable. Upgrade to a future-proof, cloud-based solution that’s always up-to-date.
- Struggling to Support Remote Work— Traditional systems can’t meet the demands of mobile and remote teams. VoIP enables remote work with seamless communication and collaboration anywhere, on any device with internet access.
- Experiencing Poor Service— Over-the-top (OTT) VoIP providers often rely on unreliable internet connections, whereas business VoIP ensures dedicated, high-quality service through trusted providers.
- Seeking Unified Systems— Managing separate platforms for voice and collaboration is inefficient. Business VoIP unifies tools, reducing costs and boosting productivity by eliminating unnecessary app switching.
Why Choose Cox Business for Your VoIP Needs?
Cox Business brings value to your business VoIP communications solutions with:
- Cost Savings— Cox Business doesn’t charge any upfront hardware costs, delivering business VoIP services for a predictable monthly service fee, so you can save money while upgrading to a more advanced communications solution.
- Simplified Management & Scalability— Mix and match seat types or service plans to meet your exact business needs and add or adjust services effortlessly as your business grows and changes.
- Professional & Reliable Service— Enjoy professional installation, design and training from experts, eliminating DIY headaches. Plus, our installation services are nationwide, ensuring all your locations are seamlessly connected.
- Integrated Collaboration Tools— Cox Business offers seamless integrations with various collaboration tools, including Webex and Microsoft Teams, to unify communications and centralize voice and collaboration systems.
- No Hardware Headaches— Cox Business handles all hardware maintenance and upgrades for you, unburdening your IT team and eliminating patchwork maintenance contracts and outdated equipment.
- Dedicated Connection for Superior Quality— Enjoy clear voice quality with reduced jitter, latency and packet loss through a dedicated connection backed by trusted Cox Business internet.
- Single-Source Solution— Simplify your operations with one vendor, one bill and one point of contact, all with the same reliability you trust with Cox Business internet.
Elevate Your Business With Seamless Communications
Make the move to business VoIP for smarter, more flexible communications. Count on us for secure, reliable, scalable solutions tailored to your needs. Discover how easy it is to integrate your internet and voice services with Cox Business.
