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Airties Wireless Extender

Details


Extender Information

The maximum number of extenders are limited to a maximum of two extenders and a coverage area of 5,000 square feet and below.



Front View


Image of Front View of Device

Click to enlarge.

The front panel includes the following features.

  • Status LED light
  • WPS Button



Back View


Image of Back View of Device

Click to enlarge.


The Airties Wireless Extender includes the following connection ports and buttons available on the back of the device.

  • Gigabit LAN Ethernet Port
  • 2.5 Gigabit WAN / LAN Ethernet Port

    Note: The Ethernet cable from your WiFi Gateway should be plugged into the WAN Ethernet port.
     
  • Power On / Off Button
  • Reset Button
    • To return the device to factory settings, press down on the reset button with a paper clip.

      Note: When performing a factory reset, you must re-pair the Airties Wireless Extender with the WiFi Gateway.
       
    • When the reset process is triggered, the LED on the front will blink rapidly and the device will reboot to factory settings.
  • External Power Supply



MAC Address


Image of Mac Address

Click to enlarge.


The information below is found on a sticker located on the bottom of the wireless extender.

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The Status LED light on the front of the Wireless Extender indicates the status of the device. Use the table below to troubleshoot any connection problems.
 

LED ColorLED StatusCondition / Action
OffN / A
  • Device is turned off.
  • Ensure the power button on the back of the device is turned on and the power supply cord is connected to the device.
WhiteBlinking
  • Power on and booting up.
  • No action required. If the device was just powered on, wait for at least two minutes for the device to boot up.
GreenSolid
  • Device is connected to the Router / Gateway with an Ethernet cable and acts as a wireless access point. No other mesh devices are configured in the network.
  • No action required, more mesh devices can be added to the wireless mesh network if needed.
Blinking
  • LED is steady green with a short blink every five seconds.
  • Wireless network is healthy, no action required.
BlueBlinking - 4 seconds off, 4 seconds on
  • Device is not configured and connected to the wireless mesh network.
  • Configure the device using Airties Vision app. See the Airties Quick Start Guide (PDF).
Blinking - 1/2 second off, 1/2 second on
  • Software upgrade, the device is retrieving the latest software.
  • Wait for the upgrade to complete. The device will automatically start with the latest software.
RedSolid
  • Weak connection to the wireless mesh network.
  • Bring the device closer to another device in the wireless mesh network.
Blinking - 1/2 second off, 1/2 second on
  • Your Internet connection is down.
  • Check the WAN Ethernet cable connection between your WiFi Gateway and the Airties device.
  • If the issue continues, contact Cox Business Customer Care.

Additional Resources

For more detailed technical information on the Airties Wireless Extender, use the resources below.


New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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