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Arm and Disarm Your Security System Using the Touchscreen

Solution

With your Security Solutions touchscreen, it is easy to arm and disarm your security system. Which action are you taking?

Arming Your Detection System 

Complete the following steps to arm your Security Solutions system.

1

From the Touchscreen homepage, tap the Arming Status display card.

image of the touchscreen homepage

2

On the right-hand side of the Arm Status screen, tap the arrow icon to access the Additional Arming Options menu.

Image of the touchscreen home page

  1. On the Additional Arming Options menu, set the following alarm preferences.
    • Bypass: Select to bypass sensors during the arming phase.
    • Exit Sounds: Select to silence the audible count down timer.
    • Entry Delay: Select to turn on / off the alarm delay time set for a door sensor.
  2. On the Arm Status screen, tap to select one of the following arming options.
    • ARM STAY: Arms door sensors, window sensors, and glass break detectors.
    • ARM AWAY: Arms door sensors, window sensors, motion detectors, and glass break detectors.

      Image of the arm stay and arm away icons on the touchscreen

  • QUICK EXIT: Suspends the alarm system so you may open / close doors or windows without triggering the alarm.
    • QUICK EXIT is only available in the ARM STAY status.
    • The alarm will automatically resume after 120 seconds.

      Image of the quick exit icon on the touchscreen


In the table below, complete the steps for the selected ARM status.

If selecting...Then...
ARM STAY
  • Enter your four-digit security code.
  • You have 30 seconds to open / close doors or windows without triggering the alarm.
  • On the Arming timer window, tap X and enter your four-digit security code to cancel the alarm.
QUICK EXIT
  • In the ARM STAY mode, tap the QUICK EXIT icon to suspend the alarm system.
  • Open / close doors or windows while ARM STAY is suspended.
  • Tap QUICK EXIT to resume ARM STAY mode.
  • ARM STAY will automatically resume after 120 seconds.
ARM AWAY
  • Enter your four-digit security code.
  • You have sixty seconds to exit the premises.
  • On the Arming timer window, tap +60 to add sixty more seconds.
  • On the Arming timer window, tap X and enter your four-digit security code to cancel the alarm.

Disarming Your Detection System 

Complete the following steps to disarm your Security Solutions system.

1

On the Touchscreen homepage, tap the ARMED STAY or ARMED AWAY icon.

Image of the disarm icon on the touchscreen

2

On the number panel, enter your security code, within the allocated time, to disarm your security system.

Image of the touchscreen number panel

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Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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