Back Up or Transfer Your Email to Outlook

Use the following steps to back up or transfer your Cox Business Email to Outlook.

Note: This information is for general support only. For more help with Outlook, go to Outlook Support.

In a web browser, go to www.outlook.com, then sign in to your Outlook account.

From the Outlook inbox, click on the settings gear icon, then click View All Outlook Settings.

Complete the following steps from the Settings window.

1. Click Sync email.
2. On the Sync email tab, under the Connected accounts column, click Other email accounts.
   
   

From the Connect your account window, complete the following fields and click OK.

• Display name - This is an optional field.
• Email address - This is the email address for your Cox Business Email account.
• Password - This is the password for your Cox Business Email account.
  
  Note: If you don’t know your current Cox Business Email password, then contact us.
   
• You can choose where the imported email will be stored - Click a radio button based on your preference.
• Manually configure account settings - This must be checked.
  
  

Configure your connection type with the following information, then click OK.

• Choose your connection type - POP/SMTP connection settings
• Incoming (POP) server - pop.coxmail.com
• Incoming server port - 995
• Leave a copy of messages on the server - This may be checked or un-checked.
• Authentication - Basic
• Encryption - SSL
• Send email using the Outlook.com server - This must be checked.