To use an Internet Service Provider (ISP), other than Cox-provided internet services for your Cox Business Security Solutions (CBSS) detection / surveillance services, you will need a compatible internet broadband service that is connected, operational, and adheres to the following requirements.
CBSS Service | Requirements | IP Address Allocation |
Surveillance | - Wired internet service.
- One 100-BaseT, or better, Ethernet port for connectivity to the Local Area Network (LAN).
- An enabled Dynamic Host Configuration Protocol (DHCP) service, for wired clients, to dynamically assign IP addresses to Cox equipment.
- A minimum of 30 Mbps upstream and 20 Mbps downstream bandwidth. This is in addition to the bandwidth that you use for other internet-related services.
| For surveillance installations with one Stream Video Recorder (SVR126), up to 18 DHCP IPs are required for the following equipment. - One per camera, up to 16 cameras
- One for the SVR126
- One for PC connection to be used for troubleshooting
For surveillance installations with two SVR126s, up to 35 DHCP IPs are required for the following equipment. - One per camera, up to 32 cameras
- One per SVR126
- One for PC connection to be used for troubleshooting
|
Detection | - WiFi service.
- Available 2.4 GHz or 5 GHz wireless frequency.
- Verify the WiFi coverage at the locations that the primary and secondary panels will be installed.
Note: Cox can supply optional equipment to extend WiFi coverage to the primary and secondary panels.
- A Service Set Identifier (SSID) and Passkey or WiFi Protected Setup (WPS) to pair panels on the wireless network.
- An enabled DHCP.
- You will need to provide the following WiFi credentials for touchscreen provisioning.
| For detection installations, up to five DHCP IPs are required for the following equipment. - One for the primary touchpanel
- One per remote touchpanel, up to three panels
- One for PC connection to be used for troubleshooting
|
Firewall and Traffic Ports
The following ports must be available for your subscribed CBSS services.
Traffic Flow | Port | Type |
Inbound | 443 | HTTPS |
554 | RTSP |
843 | Flash File Policy |
Outbound | 21 | FTP |
123 | NTP |
443 | HTTPS |
843 | Flash File Policy |
8090 | RTSP Proxy |
1294 | VPN |