Automatically forward all calls in the event of a power outage or other interruption. Use this rule to ensure your business is prepared for the unexpected.
Use the following steps to enable the Forward When Not Reachable rule.
Changing the Forward When Not Reachable Rule
Share or Print This Article
Details
1
From the Call Forwarding page complete the following.
- Click the Forward When Not Reachable switch On.
- Click Edit.
Note: If this option is currently blank then step 2 displays without clicking Edit.
2
In the Forward To: field, enter the phone number to forward when the line is not reachable.
Note: Enter the number exactly how you would dial it. If forwarding to a toll-free or long-distance number, then include the 1, such as 1-800-555-5555.
3
Click Save.
Cox Business MyAccount Updates
Cox Business MyAccount Updates
With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere.
- Perform a health check on your services and reset your equipment
- Easily configure key features and settings like voicemail and call forwarding
- View your balance and schedule payments
Search Cox Business Support
Search Cox Business Support
Didn't Find What You Were Looking For? Search Here.
