Configuring General Auto Attendant Settings

Complete the following steps to configure General Auto Attendant settings.

From the Auto Attendant page, click General Auto Attendant Settings to expand the menu.

Result: Additional fields and options display.

Complete the following steps.

1. In the Auto Attendant Name field, enter a name.
2. Click the Phone Number drop-down menu and select a phone number to assign the Auto Attendant feature to.
   
   Result: The Auto Attendant Extension field auto populates with the last four digits of the phone number entered.

Click the Account Number drop-down menu and select the account to associate with Auto Attendant.

Note: Multiple account numbers display if a business has more than one location.

Complete the following steps.

1. Click the Time Zone drop-down menu and select the appropriate time zone.
2. In the Allow Extension Dialing Within field, select one of the following radio buttons.
   • Group
   • This Account
3. In the Name Dialing Format field, select one of the following radio buttons.
   • Last Name + First Name
   • Last Name Or First Name
     
     Note: Provide dialing instructions to callers in your recording.

Click Save.

Result: A message displays, indicating that Auto Attendant settings have been updated successfully.