Use the following instructions when setting the Secondary Audio Programming (SAP) feature using the Cox remote control.
Shortcut Menu
Use the following process to turn on or off SAP using the shortcut menu.
Configuring Secondary Audio Programming for Contour TV
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Solution
1
To display the quick menu at the bottom of the screen, press the down arrow button.
Note: You may also access SAP by using the voice command.
2
In the menu screen, use the arrow buttons to highlight SAP, then press OK.
Result: The Audio Options menu displays showing the available languages.
3
Use the up and down arrows to highlight a language, and then press OK.
Result: The Audio Option with the checkmark shows the currently selected language.
Settings Menu
Use the following process to reset SAP to default through the Contour menu settings.
1
Press the CONTOUR button on the Cox remote.
Result: The Main Menu displays.
Result: The Main Menu displays.
2
Use the right arrow to highlight the Settings gear icon, then press OK.
Result: The Settings menu displays.
Result: The Settings menu displays.
3
Use the down arrow to highlight Language, then press OK.
Result: The Language menu displays.
4
Use the down arrow to highlight Audio Language (SAP) Reset, then press OK.
Result: The Audio Language (SAP) Reset confirmation pop-up window displays.
5
Press OK to confirm.
Result: The SAP resets to default setting (English) for all channels.
6
Press EXIT to exit the menu and return to viewing your program.
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Cox Business MyAccount Updates
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