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Editing Users Information Online

Solution

Refer to the following steps to update user information in MyAccount.

1

From the Personal Info tab, click Edit.
 

image of Personal Ifo tab

2

Update the necessary fields for your existing user.

  • First Name
  • Last Name
  • Phone

    Note: This field includes the Mobile Number option and terms.

  • User ID (Email Address)

    Note: This field includes the option to select Set as Preferred.

  • Alternate Email Address

    Note: This field includes the option to select Set as Preferred and the ability to add additional emails.

  • Cox Business Phone and Ext
3

Click Save.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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