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Hitron CODA56

Details

     

Modem Information

DOCSIS 3.1 cable modem

32x8 channel bonding

Highest Service Level

Supports speeds for all Cox Business Internet packages

   

Front View

Front View

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After the cable modem is successfully registered on the network, the Power, Downstream, Upstream, and Online indicators continuously indicate that the cable modem is online and fully operational.

     

Back View

Back View

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The Hitron CODA56 has the following ports and buttons on the back of the modem.

  • RESET - Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of your CODA modem.
    • To reboot, press and hold the Reset button for 3 to 4 seconds. The CODA resets using your existing settings.
    • To restore to factory settings, press and hold the Reset button for 10 seconds or more.
  • COAX - Connects to a coaxial cable
  • 2.5G Port - Connect devices using Category 5 or 6 Ethernet cables with RJ45 connectors
  • POWER - Connects to the power adapter
     

MAC Address

MAC Address

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the device's manufacturer.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.



Modem Light Status Problem
Power

Power light
 
Solid Green No problem; the modem is powered on.
Off No power. Verify power supply connections and electrical outlets. Ensure the outlet is not connected to a switch.
Downstream

Downstream light 
Solid Green No problem - one downstream channel is in use
Solid Blue No problem - multiple downstream channels are in use
Blinking Green Scanning for downstream channels. Verify all cable connections and try resetting the modem.
Off No downstream activity on the connection. Verify all cable connections and try resetting the modem.
Upstream

Upstream light
Solid Blue No problem - multiple upstream channels are in use
Solid Green No problem - one upstream channel is in use
Blinking Green Scanning for an upstream channel. Verify all cable connections and try resetting the modem.
Off No upstream channels are in use. Verify all cable connections and try resetting the modem.
Online

Online light
 
Solid Green No problem - the modem is online
Blinking Green No problem - the modem is registering a connection
Off The modem is offline. Verify all cable connections and try resetting the modem.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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