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Making Your Payment in the MyAccount App

Solution

Follow these steps to make your payment in the Cox Business MyAccount app.

1

Sign in to the Cox Business MyAccount app using your User ID and Password.
 

Note: If you do not have a MyAccount profile, you may register on the MyAccount Setup page.

2

From the HOME screen, tap Billing.
 

Image of BILLING tab

3

From the Billing screen, tap Make A Payment.
 

Image of Make A Payment button

4

From the Make a Payment screen, complete the following actions.
 

If...Then...
You do not have a payment method set upContinue to step 5.
Your method of payment is listed
  1. Verify the source and amount.
  2. Tap AGREE & SUBMIT.
  3. All steps complete.

Image of the Make a Payment screen

5

If your desired method of payment is not displayed, or you do not have a payment method on file, tap Payment Method.
 

Image of Payment Method

6

From the Payment Type screen, tap to select either the Credit/Debit Card or Bank Account.
 

Image of Payment Type

7

From the Credit/Debit Card or Bank Account screen, complete the following steps.

  1. Enter your payment information.
  2. Tap Done.

Image of Credit/Debit Card screen

8

From the Make a Payment screen, verify the source and amount, tap AGREE & SUBMIT.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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