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Managing Contour Notifications

Solution

Contour notifications are pushed to receivers to provide you with the following information.

  • Updates on your account and services.
  • Informs when new devices are connected
  • Tips and Tricks to ensure you are kept up to date on features.

Identifying Unread Messages

A new notification is present when a blue indicator displays under the Main Menu.
 
Access Messages

  1. Press the CONTOUR button on the Cox remote.
     
    Result: The Main Menu displays.
     
  2. Use the arrow key to highlight the Notification icon, then press OK.
     
    Results: The Notifications display.
     
    Note: After accessing and reviewing the notification, the blue indicator no longer displays.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

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