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Managing the Parental Control Feature TV Rating Locks on Contour

Solution

TV Rating Locks allows you to set Parental Controls to lock TV shows and series based on their TV Parental Guideline ratings.

Note: Series episodes do not always have the same rating. For example: An episode of a series may have a rating of TV-14 one week and a TV-PG rating the next week.

1

On the Cox remote, press the CONTOUR button.

2

Press the arrow buttons to highlight Settings, then press OK.

3

Press the down arrow button to highlight Parental Controls, then press OK.

4

Enter your four-digit PIN.


To experience the process, see Contour TV Rating Locks Menu or continue with the step-by-step process below.

5

Press the down arrow button to highlight TV Ratings Locks then press OK.

6

Press the down arrow button to highlight the TV rating you wish to lock or unlock, then press OK.

7

Press the down arrow button to highlight the category within the TV rating that you wish to lock or unlock.

8

Press OK to turn the lock on or off.

  • A gray, open lock icon indicates unlocked TV ratings.
  • A blue, closed lock icon indicates locked TV ratings.
9

To lock or unlock additional categories within the selected TV rating, highlight the category and press OK.

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  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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