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Moving Your DNS Records to a New Provider

Details

DNS Transition

Cox Business is decommissioning our Domain Name System (DNS) server, and we will no longer offer DNS Hosting service effective December 11, 2024.


The DNS Services server hosts records with information like IP addresses, mail server details, and assets for websites. To prevent disruptions to your business email or websites, you will need to move your DNS records to a new server. DNS Services are usually offered by web hosting and domain registrar providers.

  • A simple option is to transfer DNS records to the registrar you are currently using.
  • Most registrars provide DNS hosting at no additional fee.

To prevent disruption to your website, email, and related services, complete the following steps.

  1. Contact your domain registrar or other provider.
  2. Transfer your DNS records from Cox Business to the other provider's service.
  3. Validate the functionality of your website's DNS service.
  4. Send a test email to confirm that emails are routing correctly.

Note: Cox does not charge a fee for DNS hosting service and no other Cox Business services will be affected.

Update Your Name Server

Use the following links to update the Name Server entries for common registries.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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