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Setting Up Your MyAccount Profile on Cox Business.com

Solution

With your Cox Business service, you have access to MyAccount which allows you to manage your account, including view and pay your bill, configure phone features, reboot your equipment, and receive help 24 hours a day, seven days a week. Follow the steps below to create your MyAccount profile.

2

From the Cox Business Login window, click Register.
 

Image of Sign In window Register

3

From the MyAccount Setup window, click Create your profile.
 

Image of CBMA Create Your Account window

4

Confirm the order details by entering your email address and your order confirmation number, then click Continue.
 

Image of CBMA Confirm Order Details window

5

You will receive an email with a One-Time Passcode (OTP). Enter the 6-digit OTP and click Continue.
 

Image of CBMA OTP window

6

Verify your information by entering your name and phone number details, then click Continue.


Image of CBMA Verify Your Information window

7

You can opt into mobile alerts and notifications. If you opt in to mobile alerts you will receive a OTP to confirm the phone number, then click Verify mobile phone. If you do not wish to use a mobile number, then you will be directed to the Create a Password screen.


Image of CBMA TSV window

8

Create a password, then click Continue.


Image of CBMA Create a Password window

9

Use the credentials you just created to log in to MyAccount.

Result: The registration process is now complete.

Note: Profile Owners will be given the option to add Administrators to the profile.
 

Image of CBMA Login window

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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