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Taxes, Fees, and Surcharges for Cox Services

Details

Cox services are assessed by federal, state, and local taxes and fees. In addition to these taxes and fees, there are other charges, not government-imposed or mandated, that Cox elects to apply to Cox services. The table below provides descriptions of some of the taxes, fees, and other charges that may appear on your bill statement.
 

Some states may assess additional taxes and fees that are not listed below. Contact your local Cox representative for a description.

Taxes, Fees, and Surcharges

The Federal Communications Commission (FCC) is required to collect annual regulatory fees as mandated by Congress. The following table provides an explanation of regulatory charges.
 

Item Description
Access Recovery Fee (ARF)

The ARF is a flat monthly charge assessed to business customers for each line, voice path or trunk that is active on the account. It is assessed by Cox to help recover some revenues lost as a result of mandated FCC intercarrier compensation reductions. This is an elective charge which may change from time to time with notice. Business voice customers may be assessed both NIF and ARF.

Broadcast Surcharge

The Broadcast Surcharge reflects increasing costs associated with the delivery of broadcast TV stations to our customers. These costs may include, but are not limited to, portions of retransmission costs, network costs, copyright costs, and others. This Surcharge is not a government mandated fee or tax but is a charge that is imposed by Cox on Cox Business TV customers in order to facilitate the provision of Cox TV Service. This charge is listed in the TV section of your bill.

Business & Occupation (B&O) Tax
  • The Business & Occupation Tax is a tax imposed on a company for the privilege of doing business in the taxing jurisdiction.
  • B&O taxes are typically imposed on the telecommunication provider.
  • Some states allow the telecommunication provider to pass on these taxes to the consumer identified either as a tax or a surcharge.
Carrier Cost Recovery Fee (CCRF) The Carrier Cost Recovery Fee is a flat-rate monthly charge assessed on residential customers who subscribe to services that were available prior to March 21, 2021. This fee applies to interstate and international long-distance charges. This fee is to defray costs associated with governmental action and federal regulations including, but not limited to, funding Telecommunications Relay Service for the hearing-impaired and national number administration. This is an elective charge Cox is permitted to assess.

Note: Residential customers subscribed to Cox Voice Preferred are not assessed this charge, because it is built into the rate.
Communications Services Tax Communication Service tax is a tax imposed by states on the sale of various communications services for use or consumption.
District Tax District Tax is a tax imposed on the privilege of making sales within a special district (e.g., a rapid transit authority, school district, development zone, etc).
Excise Tax Excise tax is a tax imposed on payments received for the privilege of sending or receiving telecommunication messages.
E911Tax (All markets except Cleveland, Ohio)
  • This fee is imposed by local jurisdictions on end-user customers to fund 911 emergency systems.
  • The rate varies by city and county.


    Note
    : Effective August 1, 2022, the state of Oklahoma has reassessed its fee. The rate has increased a range of .16 to .25 per customer. These changes are due to technology platform changes and how E911 fees are collected and distributed.

E911 Fee (Cleveland, Ohio) This fee is to defray costs associated with the administration of 911 service.
FCC Access Charge The FCC Access Charge, assessed by Cox, is a flat rate monthly charge per residential line for customers who subscribe to services that were available prior to March 21, 2021, to help recover part of the cost of maintaining the local access line network and to recover lost revenues from a reduction in access fees paid to Cox by other carriers. This is an elective charge combining the analogous Subscriber Line Charge and Access Recovery Charge that may be assessed by traditional local telephone companies. However, such companies’ charges may be different and assessed by a different method.

Note: Residential customers subscribed to Cox Voice Preferred are not assessed this charge, because it is built into the rate.
Federal Excise Tax
  • Federal law imposes a tax on local telephone services, including access line charges, features, FCC fees, and Directory Assistance charges.
  • All taxes collected are reported directly to the Internal Revenue Service.
Federal Universal Service Charge

The Federal Universal Service Charge is a monthly fee assessed on telephone providers by the Federal Communications Commission (FCC).

  • It is a certain percentage (changes quarterly) of interstate and international revenues.
  • Providers such as Cox are permitted to pass along this charge to customers.
  • The Federal Universal Fund supports telecommunications and information services in schools, public libraries, and rural health care facilities and subsidizes local service for consumers with low incomes and who live in areas where the costs of providing telephone service are high.
Gross Receipts Tax
  • The Gross Receipts Tax is a tax levied on the service provider to permit it to do business in the state.
  • It is usually a percentage of gross receipts received from business done in the state.
  • This tax is typically imposed on the telecommunication provider; however, some states allow the provider to pass on the tax to the consumer.
High Cost Fund Surcharge
  • This surcharge is imposed on telecommunication providers in some states and may be passed on to customers.
  • It is used to subsidize telecommunication services in high-cost areas.
License Tax License tax is a tax levied on the service provider to permit it to conduct business in a jurisdiction.
Service Tax Service tax is a tax imposed on the sales of services.
Municipal Franchise Fee

The municipal franchise fee is also often referred to as a "right-of-way" fee.

  • It is a monthly charge imposed by local jurisdictions on companies and passed along to customers to help recover the costs associated with using the public right of way, including installation of underground conduit, outside telephone wires, and telephone poles.
  • This fee varies by city and county.
Network Interface Fee

The Network Interface Fee (NIF) applies only to business customers.

  • The NIF is a flat rate monthly charge assessed to interconnected Voice over Internet Protocol (VoIP) Customers for each line, voice path or trunk that is active on the account.
  • It is to defray the cost of administration of interconnection services.
Poison Control Surcharge The Poison Control Surcharge is a surcharge imposed on telecommunication providers that may be passed on to customers to provide funding for Poison Control Centers.
Public, Educational, and Government (PEG) Fee

Federal law allows local franchising authorities (LFAs) to require cable operators to pay “capital costs…for public, educational, or governmental (PEG) access facilities.” (47 U.S.C. § 541(g)(2)(C)).

  • These costs are often reflected as “PEG Fees” or similar designations on customer bills, either as a specific amount or calculated as a percentage of a customer’s cable service bills.
  • Cox does not keep the PEG Fees for itself, after we collect the fees, we transmit them to the LFAs that require Cox to incur PEG “capital costs.” LFAs are responsible for ensuring that the PEG Fees are spent in compliance with federal law.
  • PEG Fees are in addition to the Franchise Fees imposed by most LFAs.
PUC or PSC (fees)
  • The Public Utility Commission (PUC) or Public Service Commission (PSC) fee is a charge imposed on users of regulated services, which is used to finance the operational costs of the state regulatory body.
  • For California, this fee is called a PUC Fee, and it is passed through to customers.
Regional Sports Surcharge Regional Sports Networks are available to Cox customers who subscribe to Essential TV or above. The Regional Sports Surcharge reflects a portion of the costs associated with the delivery of regional sports networks to our customers and varies by market. This Surcharge is not a government mandated fee or tax but is a charge that is imposed by Cox in order to facilitate the provision of regional sports networks. This charge is listed in the TV section of your bill.
Regulatory Cost Recovery Fee
  • The Regulatory Cost Recovery Fee is a monthly charge assessed on Cox Business customers’ interstate and international long-distance charges.
  • This fee helps Cox defray costs to comply with Federal regulations including, but not limited to, funding Telecommunications Relay Service for the hearing-impaired and national number administration.
Schools and Library Fund
  • Pursuant to R.I.G.L. § 39-1-61, a monthly surcharge of 26¢ is assessed upon each residential and business telephone access line.
  • Those monies go into the RI Telecommunication Education Access Fund (TEAF), which supports infrastructure for schools to access the Internet.
Service Tax Service tax is a tax imposed on the sales of services.
State Sales Tax
  • Sales tax is a tax imposed by states, counties, cities, and districts, on the sale of various goods and services for use or consumption
  • The applicability of the tax, as well as the rates, varies by state, city, and county.
State Telecommunications Relay Service (& Device) Surcharge
  • Telecommunications Relay Service surcharge is imposed on telecommunication providers and may be passed on to customers.
  • It funds the state telecommunication relay services for the hearing impaired.
Utility Users Tax
  • The Utility Users Tax is a tax imposed on the consumer for using a utility (telecommunication) service.
  • The tax is commonly based on a percentage of the amount billed to each customer for the service and is generally governed by City municipalities.
988 Fee States are permitted to recover costs associated with 988 suicide and crisis prevention services from providers of voice services. Providers may pass through those contributions to its customers of voice services, and Cox has elected to do so through a 988 Fee.
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