Cox services are assessed by federal, state, and local taxes and fees. In addition to these taxes and fees, there are other charges, not government-imposed or mandated, that Cox elects to apply to Cox services. The table below provides descriptions of some of the taxes, fees, and other charges that may appear on your bill statement.
Some states may assess additional taxes and fees that are not listed below. Contact your local Cox representative for a description.
Taxes, Fees, and Surcharges
The Federal Communications Commission (FCC) is required to collect annual regulatory fees as mandated by Congress. The following table provides an explanation of regulatory charges.
Item | Description |
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Access Recovery Fee (ARF) | The ARF is a flat monthly charge assessed to business customers for each line, voice path or trunk that is active on the account. It is assessed by Cox to help recover some revenues lost as a result of mandated FCC intercarrier compensation reductions. This is an elective charge which may change from time to time with notice. Business voice customers may be assessed both NIF and ARF. |
Broadcast Surcharge | The Broadcast Surcharge reflects increasing costs associated with the delivery of broadcast TV stations to our customers. These costs may include, but are not limited to, portions of retransmission costs, network costs, copyright costs, and others. This Surcharge is not a government mandated fee or tax but is a charge that is imposed by Cox on Cox Business TV customers in order to facilitate the provision of Cox TV Service. This charge is listed in the TV section of your bill. |
Business & Occupation (B&O) Tax |
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Carrier Cost Recovery Fee (CCRF) | The Carrier Cost Recovery Fee is a flat-rate monthly charge assessed on residential customers who subscribe to services that were available prior to March 21, 2021. This fee applies to interstate and international long-distance charges. This fee is to defray costs associated with governmental action and federal regulations including, but not limited to, funding Telecommunications Relay Service for the hearing-impaired and national number administration. This is an elective charge Cox is permitted to assess. Note: Residential customers subscribed to Cox Voice Preferred are not assessed this charge, because it is built into the rate. |
Communications Services Tax | Communication Service tax is a tax imposed by states on the sale of various communications services for use or consumption. |
District Tax | District Tax is a tax imposed on the privilege of making sales within a special district (e.g., a rapid transit authority, school district, development zone, etc). |
Excise Tax | Excise tax is a tax imposed on payments received for the privilege of sending or receiving telecommunication messages. |
E911Tax (All markets except Cleveland, Ohio) |
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E911 Fee (Cleveland, Ohio) | This fee is to defray costs associated with the administration of 911 service. |
FCC Access Charge | The FCC Access Charge, assessed by Cox, is a flat rate monthly charge per residential line for customers who subscribe to services that were available prior to March 21, 2021, to help recover part of the cost of maintaining the local access line network and to recover lost revenues from a reduction in access fees paid to Cox by other carriers. This is an elective charge combining the analogous Subscriber Line Charge and Access Recovery Charge that may be assessed by traditional local telephone companies. However, such companies’ charges may be different and assessed by a different method. Note: Residential customers subscribed to Cox Voice Preferred are not assessed this charge, because it is built into the rate. |
Federal Excise Tax |
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Federal Universal Service Charge | The Federal Universal Service Charge is a monthly fee assessed on telephone providers by the Federal Communications Commission (FCC).
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Gross Receipts Tax |
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High Cost Fund Surcharge |
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License Tax | License tax is a tax levied on the service provider to permit it to conduct business in a jurisdiction. |
Service Tax | Service tax is a tax imposed on the sales of services. |
Municipal Franchise Fee | The municipal franchise fee is also often referred to as a "right-of-way" fee.
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Network Interface Fee | The Network Interface Fee (NIF) applies only to business customers.
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Poison Control Surcharge | The Poison Control Surcharge is a surcharge imposed on telecommunication providers that may be passed on to customers to provide funding for Poison Control Centers. |
Public, Educational, and Government (PEG) Fee | Federal law allows local franchising authorities (LFAs) to require cable operators to pay “capital costs…for public, educational, or governmental (PEG) access facilities.” (47 U.S.C. § 541(g)(2)(C)).
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PUC or PSC (fees) |
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Regional Sports Surcharge | Regional Sports Networks are available to Cox customers who subscribe to Essential TV or above. The Regional Sports Surcharge reflects a portion of the costs associated with the delivery of regional sports networks to our customers and varies by market. This Surcharge is not a government mandated fee or tax but is a charge that is imposed by Cox in order to facilitate the provision of regional sports networks. This charge is listed in the TV section of your bill. |
Regulatory Cost Recovery Fee |
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Schools and Library Fund |
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Service Tax | Service tax is a tax imposed on the sales of services. |
State Sales Tax |
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State Telecommunications Relay Service (& Device) Surcharge |
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Utility Users Tax |
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988 Fee | States are permitted to recover costs associated with 988 suicide and crisis prevention services from providers of voice services. Providers may pass through those contributions to its customers of voice services, and Cox has elected to do so through a 988 Fee. |