Understanding Webex Packages

Webex Feature Packages

Availability of Webex features vary based on packages. There are three levels of packages to choose from. Some features are available in all packages and others are only available in select packages. Additionally, some features are available for Desktop or Mobile use only. View the package options below.

Basic
Standard
Premium

Meeting and Storage Space

Use the table below to view meeting and storage space available in each package.

Package	Details
Basic	Space Meeting participants - 25 Meeting duration - 40 minutes Message storage - 2GB Years stored - Three
Standard	Personal meeting room capacity - 25 Space meeting participants - 100 Meeting duration - 24 hours Message storage - 5GB Years stored - Three Call in audio # for meetings
Premium	Personal meeting room capacity - 1,000 Space meeting participants - 300 Meeting duration - unlimited Message storage - 10GB Cloud meeting recording - 10GB Years stored - Five Call in audio # for meetings

Calling Features Available in all Packages

Use the table below to view calling features available in all packages.

Integrated Cox Business Voice Calling
Webex Video Calling
Initiate Calling via IP Centrex handset
IP Centrex Conference N-Way Audio Calling
Mute
Unmute
Hold
Resume
Attended Call Transfer
Screen Sharing Google Contact Search (Mobile)
Google Contact Search (Mobile)
Ring Splash / Reminders
Display of user phone number and extension

IP Centrex Call Pull
IP Centrex Call Park/Retrieve
IP Centrex Call Pickup
Call Voicemail
Dubber Call Recording Controls
Feature Access Codes (FAC)
Click-to-Dial for tel and callto: links
Seamless call handover between networks
Do Not Disturb (for all devices)
Call Forward Busy
Local Mobile Contact Search (Mobile)
Speech Enhancement Enablement

Call Forward No Answer
Call Forward Not Reachable
Broadworks Anywhere (single number reach)
Broadworks Mobility Settings
Call Back (Mobile)
Simultaneous Ring
Sequential Ring
Hide Number / Block Caller ID
Queues (Call center) - Login / Logout Status
Call Waiting
Outlook Contact Search (Desktop)
Simultaneous Calls With Same User

Anonymous Call Rejection
Video call - virtual background
Video call - disable
View All Contacts
Add New Contacts
Manage Favorites
Manage Groups
Local Call Logs - View / Delete
Call Longs (enhanced) - Show Duration of Calls
Cox Business Voicemail - Message Waiting Indicator
Cox Business Company Directory Search
Call Logs Basic - Missed Calls Counter (Desktop)

Messaging Features Available in All Packages

Use the table below to view the messaging features available in all packages for both Desktop and Mobile use.

Calling Presence - On Call
Meeting Presence - In meeting / presenting
Presence - Active / Last Active
Manually Set Presence - Do Not Disturb
Personal Status Message
Chat - View history
Chat - Delete space
Chat- Delete message thread
Chat - Delete individual message
Chat - Marked as viewed
One on one chat
Spaces - group chat
Read receipt
Is- typing indicator
File sharing
Screen capture
Filters
Mentions
Message forwarding between a space
Search within a space
Rich text

Message quoting
Message threading
Edit messages
Drag and drop files
Gifs
Emojis and Emoticons
Reactions
Marked as viewed
Embedded previews (PDF / Gifs)
Embedded video playback
Push Notifications
Custom space notifications - turn On / Off / @mentions only
Add integrations and bots to spaces
File Viewer - show file in conversation
File Viewer- Download
External Participant Indicator
Space member management
Schedule space meeting with everyone in space
Add link shortcut to a space
Space cover photo
Sharing screen- application, whiteboard, and annotation
Embedded apps

Messaging Features Available in Premium Only

Use the table below to view features available in Premium only in for both Desktop and Mobile use.

Moderator - add / remove participants
Moderator - add / remove moderator

Meetings Features Available in All Packages

Use the table below to view meeting features available in all packages for both Desktop and Mobile use.

Number of participants in personal meeting room (PMR) meetings
Number of participants in meeting space
Desktop sharing
Application sharing
Screen sharing on Mobile
Whiteboard
Annotation
One-click and scheduled meetings
Join via VoIP
HD video
Full screen and gallery view
Mute all / participant
Dismiss all / participant
Multi-party chat
Video grid view
Virtual backgrounds
Background noise reduction
Support pairing with Webex devices

Space meeting scheduling
Webex (PMR and scheduled) meeting schedule
Color contrast
Menu navigation
Dictation and chat message entry
Screen reader
Keyboard navigation (Desktop only)
Text size
USB headsets
USB cameras
Audio input device (microphone)
Audio output device (speaker)
Video input device (camera)
Incoming call notification audio
Incoming chat notification audio
Outlook add-in
Microsoft Teams
Slack

Meeting Features Available in Standard and Premium Only

Use the table below to view meeting features available in Standard and Premium for both Desktop and Mobile use.

Web guest experience
Animated meeting reaction
Gestures
Raise hand
Breakout sessions
Notes
Polling

Meeting site access
Locking
Password protection
Call in audio - toll names user
PMR
Join from a video system (CMR)
Webex (PMR and scheduled)

Meeting Features Available in Premium Only

Use the table below to view meeting features available in Premium only for both Desktop and Mobile use.

Meeting recording (local and cloud)
Recording transcriptions
Default presenter controls for all attendees
Delegate meetings

Enable content sharing with external integrations
Live streaming meetings
Allow PMR URL change
Participants schedule meetings
Remote desktop control