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Voice Mail Personal Options Mailbox Settings Menu Prompts

Solution

From the Mailbox Settings, you can select from the following options.
 

PromptSub-Prompt
1 - Distribution List menu
  • 1 - Work with an existing distribution list
    • 1 - Add a member
    • 2 - Remove a member
    • 3 - Delete the distribution list
    • 4 - Hear all the members
    • 5 - Change the name
  • 2 - New distribution list

    Note: Enter a number for the distribution list, record a name, and add members one at a time.

  • 3 - Hear all existing distribution lists
2 - Attendant Call Coverage
  • 1 - Enter / edit phone number
  • 2 - Turn off Call Coverage
  • 3 - Restrict access to attendant outside business hours

Subscriber is notified if a number is already configured. If caller presses 0 when greeting is played, caller will be transferred to this number.

3 - Login Options menu
  • 1 - Change PIN
  • 2 - Fast log in options
    • 1 - Change Fast Login setting
    • 2 - Change PIN Skip setting
  • 3 - Telephone and Email Login Synchronization
    • 1 - Turn On / Off
4 - Notification Settings
  • 1 - Notification Preferences 
    • 2 - Out-dial Notification On
    • 3 - Pager Notification On
    • 5 - Email Notification On
  • 2- Manage Out-dial Notification Number
  • Pager number settings
    • Pager number
    • Pager PIN
    • Pager provider number 
5 - Schedule Notification
  • 1 - Out-dial
    • 1 - Urgent messages
    • 2 - Normal messages
      • 1 - Use default number
      • 2 - Add additional number - set days and time for schedule
6 - Play / Deleting Existing Schedules
  • 1 - Out-dial
  • 2 - Pager
    • 1 - Urgent Messages 
    • 2 - Normal messages - existing schedules played sequentially
      • 1 - Delete schedule
      • 2- Skip schedule 
5 - Message Play Settings
  • 1 - Upfront Urgent Messages Play On/ Off
  • 2 - Automatic Message Play On / Off
  • 3 - Voice Message Play
    • Change options 
      • 1 - Header only
      • 2 - Body only
      • 3 - Both header and body
  • 2 - Select header components
    • 1 - Sender info On / Off 
    • 2 - Date / Time Info - On / Off
    • 3 - Duration Info - On / Off
6- Business Days and Hours
  • 1 - Business days
  • 2 - Business hours
    • 1 - Change start time
    • 2 - Change end time 
  • *3 - Use Standard time
9 - Message Delete Confirmation
  • 1 - Change confirmation setting
  • 2- No change
1- 1 Message Inventory and Play Order
  • 1 - Inventory for current device
  • 2 - Inventory for all devices
  • 4 - Change Message Play Order
    • 2 - Toggle Play Order 
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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