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5G stands for fifth generation, the most recent version of cellular/mobile technology. Although 5G is a mobile/cellular technology, it can also be used to deliver internet service to a residence. 5G home internet uses nearby cellular towers to send a signal to the modem/router in your home. The speed and reliability of that signal can be severely degraded by several factors, from how far it needs to travel to reach your home to objects that might stand in the way — think trees, buildings and even windows.
Note: 5G is different than 5 Gbps (5 gigabits per second, which is an Internet speed) and 5 GHz (a setting you might see on your wifi router).