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Cox Store FAQs
Yes! you can sign up for Cox Internet and get all the equipment you need while in the store. Pickup is only available for self-install customers.
Yes! We can help you change your service while in the store.
Yes! Any equipment can be returned at any of our locations.
Yes, we will upgrade any equipment that is in stock at the store. Stock might vary however drop ship is always available.
Yes! We take cash, credit cards and checks. Contactless payments methods are also available.
Yes! You can now join our queue by texting ahead. Text your full name to 1-757-610-9733 to check in. You'll receive an instant confirmation of your place in the queue.
No, not at the moment but you can request to be helped outside at the front door.
Yes, at most locations. However, we can not process cash transactions outside at this time.
Not at this time, but we do accept payments from third-party locations like Western Union and MoneyGram. Contact us for more information.
You can find the latest in top tech audio electronics like soundbars and wireless speakers, plus automation devices like light bulbs and door locks for your home.