May 20, 2024
As you shop for a new cellphone provider, you're sure to come across a familiar name — Cox Mobile.
Running on the network trusted by 100 million users, Cox Mobile offers residential mobile phone plans to help you keep in touch with friends and family.
Get ready to learn more about Cox Mobile phone plans, networks, devices and customer service.
1. Cox Mobile Phone Plans
You can choose from two data plans with Cox Mobile:
Gig Unlimited: This plans starts at $30 a month (per line) when you connect four or more lines, and $45 a month if you have one line.
Pay As You Gig: This plan allows you to pay for just the data you use, and starts at $15/GB per line.
You can mix and match the two plans if you have multiple Cox Mobile lines. For example, you might choose the Gig Unlimited plan, while you use the Pay As You Gig plan for your teen to help monitor their phone usage.
2. Cox Mobile Network, Reliability, and Speeds
Cox Mobile provides 5G coverage nationwide, so you can easily connect in your own community and when you travel to other places. Check out this network coverage map and search by address or ZIP code. Or search our Cox Service Areas list by state.
You can also save on data usage and have reliable service away from home by connecting to Cox Mobile's 4 million wifi hotspots nationwide. Use this quick hotspot finder to locate your closest wifi option.
3. Cox Mobile Connected Devices
When it comes to devices, you've got plenty of options with Cox Mobile. You can bring your own device (BYOD) and switch to Cox Mobile or choose a new one.
Cox Mobile phone service can connect to select existing Apple, Google, Samsung, and other brands of phones. Use this phone compatibility checker to learn whether your phone is compatible with Cox Mobile.
If it's time for a new device, or this is your first cellphone, we can help with that, too. Browse the available Cox Mobile cell phones online. Cox Mobile also offers Citizens Pay® Line of Credit financing for all phone lines.
4. Cox Mobile Customer Service
Finally, Cox Mobile offers several customer service options to help you set up your new plan, answer questions about the network and troubleshoot issues.
For online support, follow these steps:
Go to the Cox Mobile website
Click on the "Customers" tab, then the "Support" tab
Begin chatting in the forums or go to the support homepage where you can read articles, get on a live chat or watch how-to videos.
For additional support, check out Mobile Support Topics to learn more about activation, equipment, voicemail and troubleshooting other concerns. You can also access support by phone or in person at a Cox Store.
Discover Cox Mobile in Your State
You've heard great things about the flexibility and value of Cox Mobile, now it's time to discover if our service is active in your community. Here's the simple look-up process.
Go to the Cox Mobile website
Click on "Select a Location" at the top
Search by ZIP code or state
You can also learn about our network by viewing the Cox Mobile Coverage Map.
More Ways to Optimize Your Mobile Experience
