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The Hassle-Free Guide to Switching Internet When Moving

August 27, 2024

Making a move? Learn how to take your Cox services with you, or find them in your new area.

Moving is stressful enough without having to worry about setting up your home internet and mobile service.

You can simplify the process by bundling these services. Cox Home Internet offers the nation's fastest internet service, while Cox Mobile can keep you connected to friends and family — and potentially save you money. 

Here's how you can set up new services or transfer your existing service to your new address:

 

Setting Up Services Takes Minutes

Cox makes it easy to sign up for new internet service or transfer your existing service:

 

New Customers

Existing Customers

  • On the Cox moving page, enter the address of your new home.

  • Click on Check Availability to see if Cox offers services there.

  • Next log in to review or change your plan.

  • If services aren't available, call a Cox Representative at (855) 815-5764 to disconnect your service at your old address.

Cox Internet: The Nation's Fastest Service

When it comes to fast, consistent connectivity — you have many options. Cox offers a range of fiber home internet plans, with download speeds ranging up to 2 GIG.

Each plan includes Panoramic Wifi equipment and no cancellation fees. Check Cox Internet plans to view the latest offers:

 

  • Go Fast: 100 Mbps max download speed to browse the web, check email and scroll social media.

  • Go Faster: 250 Mbps max download speed to work from home and do online gaming.

  • Go Even Faster: 500 Mbps max download speed to amplify your 4K video viewing, multi-player gaming and more.

  • Go Super Fast: 1 GIG max download speed to best view 8K video, work from home, set up multi-player gaming and more.

  • Go Beyond Fast: 2 GIG download speed that's ideal if you host video conferencing, multi-player gaming, stream 4K/8K video, use virtual reality technology and more.

Affordable Internet Plans

Cox also offers several low-cost, home internet plans:

  • ConnectAssist is available is available to those who qualify for at least one government assistance program — including Medicaid, SNAP, WIC, Pell Grant and Supplemental Security Income (SSI). Cost: $30/month.

  • Connect2Compete plan is for families who have at least one K-12 student and are eligible for certain government programs. Cost: $9.95/month.

  • StraightUp Internet is a prepaid, month-to-month plan that's open to everyone without need for a credit check or deposit, and has no minimum requirements or early termination fees. Cost: $50/month.

Get Additional Savings With Cox Mobile

When you bundle your Cox Internet service with Cox Mobile, you may be eligible to save on your internet plan. You can also enjoy 5G reliability with compatible devices and access to 4 million Cox hot spots nationwide.

Cox Mobile offers two data plans, which both include unlimited talk and texts:

 

  • Pay As You Gig: With this plan, you only pay for the data you need.

  • Gig Unlimited: Use as much data as you like with this plan, which offers a lower rate when you activate four or more lines.

Need a new phone, too? Browse our current Cox Mobile deals to discover the best option for you. 

 

Ensure Seamless Service When You Move

Whether you're moving to the other side of town or across the country, Cox can help simplify your technology needs.

 

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