Parents' Ultimate Guide to Parental Controls

Even if you've talked to your kids about screen-time limits and responsible online behavior, it's still really tough to manage what they do when you're not there (and even when you are). Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. They work best when used openly and honestly in partnership with your kids -- not as a stealth spying method.

Figuring out what kind of parental control is best is entirely based on your own family's needs. Some families can get by with simple, free browser settings to filter inappropriate content. Some families need help clamping down on screen time. Some folks are cool with spot-checks on their kids' devices. Wherever you are in your search, this guide can help you make sense of the wide array of options for managing your family's devices. Find the answers to parents' most frequently asked questions about parental controls.

What are the best parental controls if I want to:

Block websites. If you just want to limit what your kids can search for, your best option is to enable Google SafeSearch in whichever browser or browsers you use. First, you need to make sure your browsers use Google as their default search engine, and then you need to turn on SafeSearch. This is a good precaution to take as soon as your kids start going online and you want to make sure they don't accidentally stumble across something yucky. Here's how to enable SafeSearch.

Block websites and filter content. If you want to prevent access to specific websites and limit your kid's exposure to inappropriate content such as mature games or porn, you can use the parental controls that are built into your device's operating system. Every major operating system -- Microsoft's Windows, Apple's Mac OS, Google Chrome, and Amazon Fire -- offers settings to keep kids from accessing stuff you don't want them to see. To get the benefits, you need to use the most updated version of the operating system, and each user has to log in under his or her profile. The settings apply globally to everything the computer accesses. Each works differently and has its own pros and cons. This is the best solution if your kids are younger and are primarily using a home device. Check out each one's features: Microsoft, Apple, Google, Amazon. 

Block websites, filter content, impose time limits, see what my kids are doing. A full-featured, third-party parental control service such as Qustodio or NetNanny will give you a lot of control over all of your kid's devices (the ones they use at home as well as their phones). These can be pricey (especially if you have several kids to monitor), but the cost includes constant device monitoring, offering you visibility into how kids are using their devices. These parental controls can only keep track of accounts that they know your kid is using, and for some apps, you'll need your kid's password in order to monitor activity. If your kid creates a brand-new profile on Instagram using a friend's computer without telling you, for example, the parental controls won't cover that account. 

Monitor my kid's phone. To keep tabs on your tween or teen's phone, your best bet is to download an app such as Bark, KidBridge (formerly TeenSafe), or WebWatcher, which monitor text messages, social networks, emails, and other mobile functions. These are especially helpful if you're concerned about potentially risky conversations or iffy topics your kid might be engaging in. Bark, for example, notifies you when it detects "alert" words, such as "drugs." To monitor social media, you'll need your kid's account information, including passwords. 

Track my kid's location. You can use GPS trackers such as Find My Friends,  FamiSafe, and AT&T's SmartLimits apps to stay abreast of your kid's whereabouts. Your kid's phone needs to be on for these to work, though.

Manage all devices on the network, limit screen time, filter content, turn off Wi-Fi. There are both hardware and software solutions to control your home network and your home Wi-Fi. To name a few popular ones: OpenDNS is a download that works with your existing router (the device that brings the internet into your home) to filter internet content. Circle Home is a device that pairs with your existing router and offers management features such as the ability to pause access to the internet, create time limits, and add content filters. (Some new Netgear routers are also bundling Circle's features.) Some internet plans from providers, including Cox, offer parental control features that apply to all devices on the network. Network solutions can work for families with kids of different ages; however, mucking around in your network and Wi-Fi settings can be challenging, and the controls don't apply when kids are on a different network.

What are the best parental control options for iOS phones and tablets?

If you have an iPhone or iPad, Apple's Screen Time settings let you manage nearly every aspect of your kid's iOS device, including how much time kids spend in individual apps and games and what they download. You can even turn the phone off for specified periods, such as bedtime. There are two ways to enable Screen Time, either by setting it up on your kid's device and password-protecting the settings or by setting up Family Sharing and managing the features from your phone. 

What are the best parental control options for Android devices?

Android devices vary a lot in what they offer, so check your device's settings to see what options you have. If your kid is under 13, you can download Google's Family Link to track and control online activity, including text messaging and social media, using your own phone. You can also use Android's Digital Wellbeing settings, which are built into the latest version of the OS. These can help kids become more mindful of the time they're spending online -- and hopefully help them cut down. You'll want to help your kid enable the settings that will be most useful on the road to self-regulation.

Can I set parental controls in specific apps, such as Snapchat?

In addition to blocking specific people, most apps let you disable features that could pose some risks for kids. For example, you may be able to turn off chatting, restrict conversation to friends only, and hide your profile so that it won't show up in search results. Some apps go a step further by letting users control their own use of the app. TikTok's Digital Wellbeing features help curb time spent on the app and limit inappropriate videos. YouTube lets you set a reminder to take a break. To find out if your kids' favorite apps offer any types of restrictions, go to the app's settings section (usually represented by the gear icon). Unless an app offers passcode-protection for its settings (and most don't), your kid can easily reverse them.

Do I need to worry about my kid disabling parental controls?

Yes, kids can undo parental controls. In fact, the directions on how to get around them are easily available on the internet. Depending on your software, you may get a notification that the parental control was breached -- or not. Kids can figure out all sorts of ingenious methods to keep doing what they want to be doing -- talking to friends, staying up late playing Fortnite, and watching videos you don't want them to see. If you notice something fishy such as a steep drop-off in your parental control notifications, Wi-Fi or data activity after you've turned off the network, or anything else that indicates the parental control isn't working the way it's supposed to, your kid may have figured out how to get around it. It could be for another reason, though, since parental controls can be affected by system updates, power outages, and other technical issues. 

Learn more about parental controls for Cox services.

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