To complete your order, we'll need your name, phone number, email address, service/billing addresses and payment information. You may be asked to provide a Social Security number to complete a secure credit check. You’ll also set up a 4-digit Cox PIN number for security purposes.

Yes, but you won’t be able to connect in minutes. To get this benefit, you must select the premium wifi modem rental in your cart. If you are not using your Cox Internet equipment, please return to your local Cox Store (cox.com/stores) or find a UPS Store location near you at UPS.com.

You can go online within 15 minutes of ordering services. Just look for your Wifi Username and Password on your Premium Wifi Modem to connect your device.

Check on the bottom of your wifi modem for your secure wifi network name and password. Follow these instructions to connect your device to wifi.

You can call a customer care representative (918-286-3443 or Chat Online) for any issues with your Cox services. A 30-day money-back guarantee is available on new video, internet and telephone service activations (not including service transfers) and is limited to refund of (i) Video: standard installation charge, first regular monthly programming charge, and first month’s Cox video equipment rental, and excludes charges for nonstandard installation, sports packages, Pay-Per-View and On Demand^® programming, and other video-related charges; (ii) Internet: standard installation charge, first month’s service fee, and equipment charge if purchased or rented from Cox, and excludes other Cox internet-related fees; and (iii) Phone: first month’s recurring service fee for the subscribed phone plan on one line, and excludes installation, out-of-plan long distance and toll, and all other phone-related charges. If you request a refund for a service, that service must be disconnected, and a request for refund must be made within 30 days of service activation.

Cox offers a 30-day money-back guarantee on new video, Internet and telephone service so you can try them risk-free. You don’t need to do anything if you don’t sign up for Cox services, and the professionally installed Internet modem in your home will stay turned off. If you are not using your Cox Internet equipment, please return to your local Cox Store (cox.com/stores) or find a UPS Store location near you at UPS.com.

No, existing data customers won’t receive a month of free Internet, but you can still benefit by being able to connect in minutes.

It's easy to bundle Internet, Contour TV, Cox Voice and Cox Homelife all into one convenient bill. When shopping for services, select a package that includes the services you want, customize your equipment and features in the cart and follow the online checkout process to complete your order. As long as you keep the pre-installed Internet modem selected in your cart, you'll be online in minutes. Your Contour TV and Cox Voice services can be self-installed or professionally installed, depending on your eligibility.

There are two ways:
 

1. Through your laptop
   
   
2. Download the Contour app through iTunes or Google Play