Popular choices at new lower prices for Hampton Roads
Shop our most popular bundles now with new lower pricing for bundles with 150 Mbps up to 940 Mbps download speeds. And as part of the FCC’s Affordable Connectivity Program government program, qualifying households can receive up to $30/mo. towards internet service.
More flexibility, more choices
Our most popular bundles and packages make it easy to connect to services like TV, Internet, Voice and Homelife. Because everyone has unique needs at home, we give you the chance to customize your bundle to fit your household.
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Your new address matched multiple addresses.
If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.
Your new address matched over 200 possible addresses.
Rather than have you select from a large list, we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.
Please confirm your address
Address not recognized: [address]
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Select "Shop business plans" for Cox Business
Select "Edit address" for Residential home services
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Your new address matched multiple addresses.
If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.
Your new address matched over 200 possible addresses.
Rather than have you select from a large list, we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.
Please confirm your address
Address not recognized: [address]
Please choose the option that best applies
Select "Shop business plans" for Cox Business
Select "Edit address" for Residential home services
Filter for the services you need in your plan. After you’ve signed up, you can still adjust speeds and add-ons. Plus, we’ve got your back with a 30-day money-back guarantee.
As part of our commitment to affordable internet, we’re bringing some of our low-cost internet options, from prepaid internet to government assistance programs, together for you. We’re glad to help you keep up with family, friends, work and school.
ConnectAssist | Connect2Compete | StraightUp Prepaid Internet
We've doubled our fastest speed to bring you our fastest internet yet—Cox 2 Gig Internet, with 2 Gbps (2,000 Mbps) symmetrical speeds. Ideal for multiple video conferences, multi-player gaming, multiple 4K/8K streams, virtual reality and more across all your devices.
Get the exact same price when you shop online, by phone or in-store.
The base equipment you need is included for TV and Voice plans. Plus, watch TV on your own schedule with Record 1 Starter DVR service included for 12 months.
Get connected quickly with free next day delivery available for Internet, TV and Voice orders placed before 1PM, Monday – Friday.‡
We want to make sure you love your package, so we’ve got your back with a 30-day money-back guarantee.* Whenever life changes after that, easily change your Internet speed or add/remove TV, Homelife and Voice.
Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing any of your services or rented equipment.
Explore our services
cox internet
Exceptional reliability. Extraordinary speed.
With a variety of internet packages, we have the right plans for light web surfers, heavy gaming household, and everyone in between. Our fiber-poweredø network even beats many 5G competitors.
We’re delivering unlimited data plans on the network with unbeatable 5G reliability.◊ Start by ordering your internet plan, then shop and customize your mobile plan.
◊5G capable devices required to access the 5G network. Coverage not available in all areas. Cox Mobile runs on the network with unbeatable 5G reliability as measured by Ookla, LLC in the U.S., 1H 2024. Results may vary. Not an endorsement. Wifi not tested.
Network details
Cox Internet is powered by fiber and connected to the premises via coaxial cable.
Yes, with our flexible packages, customers can add products and extras as they see fit. You can even change your selection after purchase. View popular packages above or start shopping to customize your own bundle.
Once you’ve purchased your internet bundle, you’ll be eligible to begin signing up for our mobile service. After you check out and register your account, go back to the Cox Mobile homepage and start shopping for your new cell phone plan.
Yes – we want you to have the speed that best fits your needs so you always have the option to change it later. You can do this online or you may contact our Cox Customer Care team by chat or by phone. We try our best to get you what you need as fast as possible so if you have a modem that is compatible with your requested speeds, we can upgrade your speeds in minutes to get you up and running in no time. Too much speed? No problem – you can choose to downgrade. If you’ve taken advantage of some special promotional offers, you may not be able to maintain discounted rates if you change your speed. Chat with us to learn about your options.
The final price on your bill depends on your service address location and will reflect three groups of charges: your plan price, equipment rentals, and any local taxes and/or fees. You will only see equipment charges if you rent any equipment, like a modem, from Cox. Otherwise, you should not have any equipment charges on your account.
Like most Internet providers, there are areas that we can and cannot serve. In order to assess if we can provide you service, we'll need your service address so we can double check if we can provide service at your listed address. If we are unable to, we'll try our best to send you to someone who can.
Free or Reduced lunch through the National School Lunch Program (NSLP)
Supplemental Nutrition Assistance Program (SNAP)
Federal Public Housing (including Section 8, Multi-family units, and Public Housing Authorities)
Pell Grant recipient for current academic year
Unemployment filing during COVID pandemic (after Feb 29th 2020 and total household income below $99,000 for single filers and $198,000 for joint filers)
Medicaid
Supplemental Security Income (SSI)
Veterans Pension & Survivors Benefits
Proof income is 135% or less than federal poverty guidelines (three consecutive paystubs or a tax return). Note: 135% of federal poverty guidelines is approximately $35,000 for a family of four. You can look up the income maximum for your household at: https://www.lifelinesupport.org/do-i-qualify/federal-poverty-guidelines/
Tribal Programs (and proof of living on tribal lands) including:
o Any of the programs listed above
o Bureau of Indian Affairs General Assistance
o Tribal Temporary Assistance for Needy Families (Tribal TANF)
o Food Distribution Program on Indian Reservations
o Head Start
There are many benefits to having multiple Cox services, including consolidated billing and one source for customer service. You can also add or remove services anytime, giving you the power to change your services as your life changes.
Once you’ve purchased your internet bundle, you’ll be eligible to begin signing up for our mobile service. After you check out and register your account, go back to the Cox Mobile homepage and start shopping for your new cell phone plan.
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Once you’ve chosen a bundle, you can unlock savings on your mobile service. Customers can save on average $180/year with Gig Unlimited.* Don’t need a new phone? You can save even more when you bring your current device.
Savings Details
*Based on comparison of price for Cox Mobile’s unlimited data plan against the average of the prices for AT&T's Unlimited Starter plan and T-Mobile's Essentials plan with 1 line and autopay discount.
A note about pricing
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.
Next-day delivery
Limited availability and delivery area. Available to customers in pre-wired residences placing orders for Cox Internet, TV and Voice services. Orders must be placed by 1PM local time Monday-Friday. Easy Connect only; additional fee may apply for technician visit after failed self-installation. Offer excludes Homelife installation.
30-day money-back guarantee available on new service activations (not including service transfers) and is limited to refund of (i) Video: standard installation charge, first regular monthly programming charge, and first month’s Cox video equipment rental, and excludes charges for non-standard installation, sports packages, pay-per-view and On DEMAND programming, and other video-related charges; (ii) Internet: standard installation charge, first month’s service fee, and equipment charge if purchased or rented from Cox, and excludes other Cox Internet-related fees; and (iii) Phone: first month’s recurring service fee for the subscribed Phone plan on one line, and excludes installation, out-of-plan long distance and toll, and all other phone-related charges. Service for which refund is requested must be disconnected, and request for refund must be made, within 30 days of service activation. StraightUp Internet excluded. Other restrictions may apply.
***About making changes to your plan
Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.
About our terms and policies
All services and plans are subject to the Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit cox.com/policies.
About fiber internet service
ONT device and compatible router required for service. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.
About data
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. In your area, we don’t currently charge fees for exceeding data plans.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.
Contour Contour is available to residential customers with Cox Contour TV Starter or higher TV service. Digital receiver/remote and Cox approved modem required. The Contour TV Package includes the Contour guide with personal show recommendations, access to over a dozen additional HD channels, and optional Record 6 DVR service, which allows you to record 6 shows at once and watch all your recorded shows on any TV in the house. Record 6 DVR service fees are in addition to Contour service and Record 6 DVR receiver charges. Receivers to view programming in additional rooms are extra. Storage claim based on 1,000 hours of SD programming; capacity varies with mix of HD and SD recordings.
Contour App The Contour app is available to customers with any Cox TV service. The app is compatible with iPad 2 or newer (iPad 1 is compatible with the Cox TV Connect app, also found in the App store). Personal show recommendations based on TV viewing and the Watch On TV app feature requires the Contour TV package. iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
Contour TV Equipment rental is a separate charge unless indicated as included as part of a video package. Cox TV Starter at a minimum and a Cox digital receiver or a Cox-provided CableCARD together with a certified compatible CableCARD retail device required to receive Contour TV. See CableCARD FAQs for details. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Installation, Cox equipment charges, taxes, franchise fees and other surcharges are additional. Other restrictions may apply.
DVR Available to residential Cox Contour TV customers. Cox DVR receiver and remote rental required. Monthly DVR service fee applies for each DVR receiver. OnDEMAND and MusicChoice channels cannot be recorded. Available DVR recording space varies. Number of digital outlets per household may be limited. Installation, taxes, fees and surcharges are additional. Other restrictions may apply.
On Demand On DEMAND programming varies by market and is not available in all areas. Subscription to channel required to receive corresponding On Demand programming. A Cox digital receiver or a Cox-provided CableCARD together with a certified compatible Tru2Way CableCARD retail device required. See CableCARD FAQs for details. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Some On DEMAND programming, including subscription video On DEMAND, is additional. HD charge may apply for HD movies On DEMAND. Number of On DEMAND and HD choices may vary. On DEMAND and Music Choice channels cannot be recorded.
Hispanic and International Channels and Packages shown are not available in all Cox service areas. Equipment rental is a separate charge unless indicated as included as part of a video package. A Cox digital receiver or a Cox-provided CableCARD together with a certified compatible CableCARD retail device required for Contour TV packages. Equipment not required to tune local digital or HD broadcast channels with clear QAM HDTV sets. An HDTV set and an HD receiver or CableCARD™ rental with compatible CableCARD retail device required in order to access other HD programming. See CableCARD FAQs for details. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission. Installation, Cox equipment charges, taxes, franchise fees and other surcharges are additional. Other restrictions may apply.
Channel Counts do not include Standard Definition duplicates and include 50 channels of Music Choice.
About Homelife smart home features
Cox Homelife smart home service plan requires Panoramic Wifi and compatible equipment purchase. Includes continuous video recording on up to four cameras. Includes EasyConnect self-install: https://www.cox.com/residential/learn/easy-connect.html; additional fee may apply for technician visit after failed self-installation. Advertised rate includes monthly recurring service charges but excludes professional installation, equipment, taxes, trip charges and other fees. May be subject to credit approval.
Requires Technicolor CGM4141 or Arris TG1682 Panoramic Wifi Gateway; Panoramic Wifi customers with other models may click here to upgrade device at no additional cost.
Telephone modem is required and will be provided for the duration of
phone service subscription. Upon disconnection of phone service, modem
must be returned within 30 days or a monthly rental fee or lost
equipment charge will apply. Modem uses household electrical power to
operate. Telephone service, including access to e911 service, will not
be available during a power outage without a backup battery or if the
modem is moved or inoperable. New modem installs do not come with a
battery. You may purchase a backup battery from Cox or, if you are a
Lifeline customer, obtain a battery from Cox without charge. Purchased
batteries are not required to be returned upon disconnection of service.
You must monitor the health of the battery and replace it as needed
(see cox.com/battery).
Unlimited
plan long distance minutes are limited to direct-dialed long distance
calls within the United States, its unincorporated territories, calls to
Mexico terminating on landlines and Canada, and require subscription to
Cox for local, toll and state to state long distance service. Unlimited
plan long distance minutes can be used only for residential,
non-commercial voice calls and usage that is not consistent with such
use may subject your account to review and/or suspension or termination
of your service.
Unlimited local calling with residential service
plans is limited to the Cox Digital Telephone Starter, Essential, and
Premier plans.
If your area offers zone-based calling, contact
your local Cox system for details on zones and rates. Phone service
rates, terms and conditions are set by Cox tariffs, price lists, service
guides and customer agreements as applicable and are subject to change.
Bundle
pricing requires purchase of additional services. Prices exclude taxes,
surcharges and other fees including a monthly FCC access charge and
Federal Universal Service charge. Service may require credit approval
and deposit may be required. Installation charges and activation charges
may apply. Service plans and prices shown are for flat rate service.
Measured rate and Lifeline phone service are available in many Cox
locations, contact us for details. To order other telephone
services, please call our sales department. Other restrictions may apply. Telephone service is provided by an affiliated Cox entity.
Which plan is right for you?
We offer two ways to pay for your plan: save money each month by sticking with us for a year with a term agreement or choose your own timing with a month-to-month plan.
