Get back to what you love and save
Get back to what you love and save
We know you decided to cancel service, but we think you’ll love the changes we’ve recently made. Our team is ready to reconnect your service with a special offer and build a plan that’s perfect for you.
Starting over is easy
There’s only one step to restore your services – chat with us. A dedicated team member will help reactivate your services or update your plan to create a new package that has everything you need. Be sure to have your Cox PIN and SSN on hand so we can verify your account.
Live chat available Monday - Friday, 11 am - 8 pm ET
Why do we need your information?
Why do we need your information?
Your PIN and SSN are used by our team to confidentially and securely confirm your account details. Once you’ve shared with your dedicated team member, we’ll be able to pull up your account and update your services quickly.
Live chat available: Monday - Friday, 9 am - 9 pm ET and Saturday - Sunday, 11am - 8 pm ET
Pricing, packages, and policies are subject to change, including when upgrading or downgrading any of your services or rented equipment. Other restrictions may apply. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies.