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Cox Business Net Assurance Step-by-Step Guide

The Cox Business Net Assurance Battery Backup System ensures your internet will continue functioning even during an outage.

Before You Begin

Here’s what you need to know before starting your installation.

  • Make sure you have all the equipment listed below.
  • Your installation may take up to 45 minutes, and it is important that you follow each of the 5 steps – in order.
  • Before starting, your Cox Business Internet Modem needs to be connected. Click here for instructions on how to Install Your Cox Business Modem.
  • If you have an existing Cox Business Gateway device, disconnect and return to a UPS location.
LTE Internet Router Kit
Your kit includes the following.
image of cradlepoint lte internet router
Cradlepoint LTE Internet Router
image of AC Power Adapter
AC Power Adapter
image of two antennas
Two Antennas
image of Ethernet Cable
Ethernet Cable
image of SIM cards
Two SIM Cards

Note: The two SIM cards have been installed.
Two Hour Battery Kit
Your kit includes the following.
image of wo hour battery
Two Hour Battery
image of USB cable
USB Cable

Note: The USB cable is optional for your installation.
To start the installation process select one of the following options.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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