Creating a Group User for Multi-System Security Dashboard Using the Cox Business Security Solutions Mobile App

Log in to your Cox Business Security Services Mobile App.

On the home screen, tap the Menu icon.

Click the Location options and select the appropriate group.

Tap Users.

In the upper right-hand corner of the Users screen tap the Add icon.

On the New User screen, complete the following steps.

1. Enter the user's First Name.
2. Enter the user's Last Name.
3. Tap Create.

From the Device Access screen, complete the following steps.

1. In the ACCESS CODE field, set up the code that the user will use to access the panel or touchscreen. You can enter a specific code, or tap GENERATE CODE to create a randomly generated code.
2. Tap Save.

View the table below for steps on selecting the appropriate ACCESS TYPE for the user.

Access Type	Description	Steps
At All Times	Access with no restrictions	Tap At All Times. Tap Save.
Restricted Schedule	Access with days and times	Tap Restricted Schedule. In the WEEKLY SCHEDULE section, select the days of the week and the timeframe that the user should have access to the panels. Tap Save.
Temporary Access	Access for a limited time	Tap Temporary Access. In the TEMPORARY SCHEDULE section, set the Starting at day and time, and the Ending at day and time that the user should have access to the panels. Tap Save.

In the Access Type field, select the desired type of access for the user.

• Existing + Future: Grants access to all devices in all locations across all groups and automatically grants access to future devices, locations, and groups.
• All Existing Devices: Grants the user access to all currently existing devices, locations, and groups.
• Set By Location: Allows you to select the desired access based on location.
• No Device Access: Restricts access to all devices on all locations within any group.

Tap Save.

The user code is sent to the panels at the selected locations to allow the user access.

• Wait 5 minutes before testing the code at the panel.
• The duration that it takes to push codes to the panel depends on the number of locations that need to be updated.

Do not make changes to the panel or send other remote commands during this time as this could result in codes not syncing properly.