Removing a Payment Method Online

Follow these steps to remove a payment method online.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

From the Homepage, click the Billing link.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

From the Billing Details page, click the Manage Payment Methods icon.
 

Result: The Manage Method of Payments pop-up displays existing payment methods.

From the Manage Method of Payments pop-up, complete the following.

1. Locate the payment method you are modifying.
2. Click the three dots to open the menu.
3. Click Delete.