Revoking Security Users in MyAccount

The Security Profile Owner (SPO) and Security Profile Administrator (SPA) with master control may revoke security users in MyAccount.
 

Revoking a user in MyAccount will not remove their Touchscreen access. Panel users must be deleted manually from the Touchscreen, view Add and Revoke Security Users on your Touchscreen.

Follow the steps below to revoke security users.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

From the Services section, click the Security Systems icon.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

From the Security page, complete the following.

1. Locate the Manage Administrative Settings section.
2. From the Security Portal Access section, click the Go to Users and Accounts link.
   
   

Select the appropriate user you would like to revoke permissions.

1. Scroll down to the Account Security section.
2. Click the Security Solutions Roles & Permissions header.
3. In the Security Profile Role drop-down, select No Role.
   
   

From the User tab, click the Delete User link.
 

From the Delete User? pop-up window, click Delete User.
 

Result: The user is deleted from the Manage Security Permissions list and no longer has access to the security services portal or the mobile app.