• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Setting a Thermostat Schedule in Your Security Solutions Subscriber Portal

Solution

Follow the steps below to create a thermostat schedule.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Services section, click the Security Systems icon.
 

image of Online Dashboard Security Systems Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4

Click the Launch portal button to access the Security Solutions subscriber portal.

image of the launch portal button

5

On the subscriber portal home page, on the thermostat tile, click the arrow to access the Thermostats page.

image of the thermostat control card on the subscriber portal home page

6

On the top menu of the Thermostats page, click Schedules.

image of the thermostat schedule option

7

Click to select Heat or Cool temperature modes for the thermostat.

image of the heat and cool mode settings

8

Complete the following steps for the three temperature settings.

  1. For the Closed setting, click the left and right arrows to set the temperature for closed operation hours.

    image of the closed temperature adjustment icon

  2. For the Open setting, click the left and right arrows to set the temperature for open operation hours.

    image of the open temperature adjustment icon

  3. For the Closing Up setting, click the left and right arrows to set the temperature during operation closing procedures.

    image of the closing icon for the temperature schedule page

9

Under the View section, select one of the following.

  • 5 & 2-Day: Set and view the temperature schedule for Weekday and Weekend times.
  • 7-Day: Set and view the temperature schedule for Sunday through Saturday.

    image of the 5 and 2 day view option

    Note: The example shown below is for the 5 & 2-Day View.

    image of the thermostat slide bar

10

Complete the following steps to assign a trigger status to each of the temperature slide bar icons.

  1. On the temperature slide bars, click the desired icon to assign an Open, Closed, Closing Up, or Custom trigger status.

    image of the temperature slide bar

  2. In the Edit Temperature Setting pop-up, select either Open, Closed, Closing Up, or Custom, then click OK.

    image of the icon selection menu

  3. Click and drag the selected temperature bar icons to the desired schedule times.

    image of the temperature slide bar
11

Reference the table below for a description and operation on the additional settings for the temperature schedule.

Setting Operation
Settings Per Day

image of the settings per day option

Click to select one of the following settings.

  • 2: Changes the thermostat slide bar to adjust the temperature twice a day.
  • 4: Changes the thermostat slide bar to adjust the temperature four times a day.
Fan Schedule

image of the fan schedule button
Click to select day and time periods to turn the fan on
Smart Away

image of the smart away button
The Smart Away feature may be used to automatically set the thermostat to your Closed temperature when the system detects that the business is closed. The thermostat schedule will resume when the security system is disarmed or any of the enabled Geo devices are detected.
Copy Schedule

image of the copy schedule button
Click Copy Schedule to select a daily schedule to repeat throughout selected days of the week.
image of the activity patterns display

Activity Patterns displays trends based on your business being open or closed. The Likely Status data may assist you with setting your temperature schedule efficiently.

To improve the accuracy of the Activity Patterns data, make sure to:

  • Arm your system to the Away status when you close your business
  • Add more indoor motion sensors
12

Click Save, to update your thermostat schedule.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.