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Step 6 - Testing Your Install

Use the following steps to test your Battery Backup system.

Test Your Battery Backup

1
Unplug your Battery Backup device from the wall power outlet.
The battery beeps every 10 seconds, indicating a loss of power, then every 3 seconds to indicate that it is running short on backup power.
2
Test that both your Cradlepoint and modem lights are still powered on.
3
Open a webpage or browser to test connectivity.
4
Plug your Battery Backup device back into the power outlet.

Test Your LTE Backup

1
Unplug your modem from the back of the battery backup system.
Wait for the Cradlepoint system to connect to the LTE Network. The connection is active when the 4G indicator turns from yellow to green.
2
Once connected, test your system by opening up a webpage or browser on your connected device.
3
Reconnect your modem to the Battery Backup device by plugging your modem power cord into the right side of the Battery Backup device.
Wait 10 minutes for the modem to come back online.
image of complete setup
4
If you have a static IP, contact us to configure the IP for the LTE backup device.
Use the following options to navigate the installation process.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

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