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Taking a Video Snapshot in Your Subscriber Portal

Solution

Follow the steps below to take a snapshot from a video in your subscriber portal.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Services section, click the Security Systems icon.
 

image of Online Dashboard Security Systems Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4

Click the Launch portal button to access the Security Solutions subscriber portal.

image of the launch portal button

5

On the left-hand menu of the subscriber portal home page, click Video.

Image of the subscriber portal menu options

6

On the top menu of the Video page, click Live Video.

Image of the Video options page

7

On the top menu of the live video feed you want to record from, click the Camera icon.

Image of Camera Icon

Result: A separate window, containing the video snapshot, will open.

8

Mouse over the snapshot, right-click, then click Save image as... to save the video snapshot.

Image of the save image option from video snapshot

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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