• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Using Stream Video Recorder Features in Your Subscriber Portal

Solution

The Stream Video Recorder (SVR) displays all recorded video content based on your recording schedule and indicates when a motion / sensor activity is captured. When a sensor event is triggered, the recording is stored on the Cloud and can be accessed through the SVR page under the CLOUD RECORDING section in the subscriber portal.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Services section, click the Security Systems icon.
 

image of Online Dashboard Security Systems Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4

Click the Launch portal button to access the Security Solutions subscriber portal.

image of the launch portal button

5

On the left-hand menu of the subscriber portal home page, click Video.

Image of the subscriber portal menu options

6

On the Video menu, click SVR Timeline.

image of the svr menu button

7

Reference the table below to view the features and capabilities of the SVR Timeline page.

Display Operation
image of the select video function Click the camera selection drop-down menu to select an active camera to view.
image of svr timeline slide bar Click and drag the Timeline Slide-bar to view the start time of the recorded video.
image of timeline sensor indicator lines

The indicator-lines mark the time of a triggered sensor event.

  • A grey line indicates a motion-triggered event.
  • A purple line represents a sensor-triggered event.
image of the playback speed menu Click the Playback Speed drop-down menu to select the playback speed options.
image of the resolution options menu Click the Playback Resolution drop-down menu to select the resolution size of the active cameras video playback.
image of the resolution video size Click the Timeline Scale drop-down menu to select the time increment to display on the Timeline.
image of day and time select menu options Click the Calendar drop-down menu to select previous recording dates and times to view.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.