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Viewing Transaction History in the MyAccount App

Solution

Use the following steps to view your transaction history in the MyAccount app.

1

Sign in to the Cox Business MyAccount app using your User ID and Password.

Note: If you have not created a MyAccount profile, see Setting Up Your MyAccount Profile.

2

From the HOME screen, tap Billing.
 

Image of BILLING tab

3

From the Billing screen, scroll down and tap Transactions & Statements.
 

Image of View Agreements & Discounts

4

Your transaction history will appear, with the most recent payments and adjustments listed first.
 

Image of View Agreements & Discounts
 

Note: Tap the down arrow next to each transaction to view details like the payment date, confirmation number, how the payment was made, and description of the adjustment.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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