Viewing Transaction History Online

Follow the steps below to view or print your payment transactions.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

From the Homepage, click the Billing arrow.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

From the Billing Details page, use the following steps to locate specific transactions.

1. From the Recent Account Transactions section, click the Search field and enter any of the following specific payment information.
   • Date the payment was made
   • Method of payment
   • Type of payment
   • Amount of payment
   • Confirmation number
   • Statement number
     
     
   
   
   
2. Click the Filter button to display the pop-up window and select the category to filter by Type, Status, or Paid Via.
   
   
   
   
3. Click the Print icon to print a PDF or click the Export link to download a CSV copy of your payment transactions.
   
   

Click on the arrow to expand a single transaction to view the following information.

• Method of payment
• Statement number
• Confirmation number
• How the payment was made

To print a receipt for a single payment, click the Printer icon in the Receipt column.