Enable Bluetooth on your phone.
Before You Begin
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Before You Begin
Refer to the following steps before beginning your Stay Connect installation.
1
2
Ensure that your Cox Gateway is not in Bridge Mode.
Note: If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process will merge these into a single SSID and password across both bands for a stronger, more efficient and reliable connection.
3
If you aren't protecting your network with a password, update the security mode of your home WiFi network from open to one that is protected.
4
Connect the red cable to the matching port on the left side of the battery compartment.
5
Once both cables are securely connected, close the grated panel to conceal the battery and wires.
6
Plug in the Battery Backup device to a power outlet.
7
Press and hold the battery power button until the short beep to power it on.
Cox Business MyAccount Updates
Cox Business MyAccount Updates
With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere.
- Perform a health check on your services and reset your equipment
- Easily configure key features and settings like voicemail and call forwarding
- View your balance and schedule payments
Search Cox Business Support
Search Cox Business Support
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