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Viewing Feature Access Codes in MyAccount

Solution

Complete the following steps to view a list of available feature access codes on MyAccount.
 

Note: Refer to VoiceManager and IP Centrex Feature Access Codes for a full list of MyAccount access codes.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

2

From the Services section, click the Voice icon.
 

image of Online Dashboard Voice Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4
Are you a Profile Administrator or a Profile Owner changing a user's number?
  • If yes, then continue to the next step.
  • If no, then proceed to step 6 for changing your settings.
5

Click the arrow to expand the User & System Management section and complete the following.

  1. Click User Feature Settings.

     Image of User Feature Setings settings

  2. Locate the number you are modifying and click Edit.

    Image of User Feature Settings page
6

From the User & System Management section, click Feature Access Codes.
 

image of MyAccount  user management feature access code link

7

From the Features Access Codes window, you can type the name or code number in the Search bar.
 

image of MyAccount  user management feature access code menu search

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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