Navigating My Services in the Cox Business MyAccount App

Follow the steps below to view your Cox Business services in the Cox Business MyAccount app.

Sign in to the Cox Business MyAccount app using your User ID and Password.
 
Note: If you have not created a profile in MyAccount, see Setting Up Your MyAccount Profile.

On the Home screen, the My Services section displays the service categories. This screen displays up to three service icons. If you subscribe to more than three services, a View More icon displays.

The Voice service is shown in this example.

1. Tap the Voice icon.
   
   
    
2. On the My Services screen, tap the View Your Service Details link.
   
   
   
   Result: The Cox Business Voice Details pop-up screen displays all of your subscribed services.
   
   
    
3. Depending on the services you subscribe to, you may also be presented with the option to tap on Call Forwarding to set up call forwarding instructions. See Setting Up Call Forward Features in the MyAccount App for more information on the call forwarding function.
   
   
    
4. Depending on your services, you may also have the option to tap Voicemail to set up your voicemail greeting and  listen to your voicemails through the app. See Listening to Voice Mail in the MyAccount App for more information on the Voice Mail functions.
   
   

The Internet service is shown in this example.

1. Tap the Internet icon.
   
   
   
   
2. On the My Services screen, tap the View Your Service Details link.
   
   
   
   Result: The Cox Business Internet Service Details pop-up screen displays.
   
   
    
3. Depending on the services you subscribe to, you may also be presented with a choice to tap and select one of the following options.
   • Your Static IP Address Assignments
   • Your Dynamic IP Address Assignments
      
   The IP address feature is not available for fiber-based Internet customers.

   
   
   

   Note: For this example we have chosen Static IP Address Assignments, tap on the arrow.
   
   
   
   Result: Your Static IP Assignments screen displays.