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Users and permissions support articles

Learn more and get answers to questions about managing your users and permissions.

Recovering Your Cox User ID Recovering Your Cox User ID
Learn how to recover you user ID on Cox.com.
Changing Your Security Question and Answer on Cox.com Changing Your Security Question and Answer on Cox.com
Learn how to change your Cox Security Question and Answer in My Account on Cox.com.
Managing Two-Step Verification Online Managing Two-Step Verification Online
Learn how to manage Two-Step Verification (TSV) using My Account online.
Power of Attorney Guidelines Power of Attorney Guidelines
Refer to the following guidelines prior to submitting a Power of Attorney (POA) to Cox.
Move or Transfer Your Cox Services Move or Transfer Your Cox Services
Learn how to move or transfer your Cox services to a new address.
Managing Secondary Users in My Account Managing Secondary Users in My Account
Learn how to manage secondary users in My Profile on Cox.com.
Changing Your Password on Cox.com Changing Your Password on Cox.com
Learn how to change your current password on Cox.com.
Updating Your Billing Address Online Updating Your Billing Address Online
Learn to update your billing address on Cox.com by signing into View/Pay Bill.
Changing Your Cox PIN on Cox.com Changing Your Cox PIN on Cox.com
Learn how to change your Cox PIN in My Account on Cox.com.
Resetting a Primary User Password on Cox.com Resetting a Primary User Password on Cox.com
Learn the steps to reset a primary user password on Cox.com.
Opting Out of Third-Party Tailored Advertising Opting Out of Third-Party Tailored Advertising
Learn how to opt-out of third-party tailored advertising through My Account.
Managing Your Privacy Settings on Cox.com Managing Your Privacy Settings on Cox.com
You can manage your privacy settings online, including your Digital TV viewing information and Phone service information.
Managing Profile and Contact Information Using the Cox App Managing Profile and Contact Information Using the Cox App
Learn how to manage your profile and contact information within the Cox App.
Manage Two-Step Verification Manage Two-Step Verification
Learn how to manage your Two-Step Verification (TSV) methods through My Account online or the Cox App.
Changing Contact Information and Notification Preferences Online Changing Contact Information and Notification Preferences Online
Learn how to change your primary contact information and notification preferences on Cox.com.

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