Internet Support – Equipment & Device Support Articles

Cox Certified Cable Modems Cox Certified Cable Modems

View information on modems and gateways approved for use with Cox Internet service.

Connecting a Panoramic Wifi Gateway to an ONT Connecting a Panoramic Wifi Gateway to an ONT

Learn how to install your Panoramic Wifi Gateway to the Optical Network Terminal (ONT).

Easy Connect Kits and User Guides Easy Connect Kits and User Guides

Use the following resources for self install help with installing Cox TV, Cox Voice, Cox Internet, and Homelife devices.

Returning Your Cox Equipment Returning Your Cox Equipment

Learn about the options and process for returning Cox equipment.

Dedicated Second Internet Line Dedicated Second Internet Line

View an overview for a dedicated second internet line.

Connecting a Router to an ONT Connecting a Router to an ONT

Learn how to install your third-party WiFi router to the Optical Network Terminal (ONT).

ARRIS / Surfboard G20 ARRIS / Surfboard G20

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard G20 WiFi cable modem.

ARRIS / Surfboard G18 ARRIS / Surfboard G18

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard G18 WiFi cable modem.

Arris S34 Arris S34

Learn about the available ports and an explanation of the status lights on the Arris S34 DOCSIS 3.1 cable modem.

Arris TM9202 Arris TM9202

Learn about the available ports and an explanation of the status lights on the Arris TM9202 DOCSIS 3.1 cable modem.

Netgear CAX30 Netgear CAX30

Learn about the available ports and an explanation of the status lights on the Netgear CAX30 WiFi modem.

Checking Your Data Usage With the Cox App Checking Your Data Usage With the Cox App

Learn how to use the Cox app to check your current data usage.

Netgear CM3000 Netgear CM3000

Learn about the available ports and status lights on the Netgear CM3000 modem.

Humax HGD310 Humax HGD310

Learn about the available ports and an explanation of the status lights on the Humax HGD310 cable modem.

Technicolor CVA4004 Technicolor CVA4004

Learn about the available ports and an explanation of the status lights on the Technicolor CVA4004 DOCSIS 3.1 Internet modem.

Connecting a Router and a Modem With an Ethernet Cable Connecting a Router and a Modem With an Ethernet Cable

Learn how to connect a router, a modem, and a computer using an Ethernet cable.

Connecting a Modem With an Ethernet Connection Connecting a Modem With an Ethernet Connection

Learn how to connect a modem to a computer with an Ethernet connection.

Zoom 5370 Zoom 5370

Learn about the available ports and an explanation of the status lights on a Zoom 5370 cable modem.

Zoom 5363 Zoom 5363

View details of the available ports and an explanation of the status lights on a Zoom 5363 WiFi modem.

Zoom 5360 Zoom 5360

Learn about the available ports and an explanation of the status lights on a Zoom 5360 WiFi modem.

Zoom 5354 Zoom 5354

Learn about the available ports and an explanation of the status lights on a Zoom 5354 WiFi modem.

Zoom 5352 Zoom 5352

Learn about the available ports and an explanation of the status lights on the Zoom 5352 WiFi Cable Modem.

Zoom 5350 Zoom 5350

Learn about the available ports and an explanation of the status lights on a Zoom 5350.

Zoom 5345 Zoom 5345

Learn about the available ports and an explanation of the status lights on a Zoom 5345 cable modem.

Zoom 5341J Zoom 5341J

Provides an overview of the available ports and an explanation of the status lights on a Zoom 5341J cable modem.

Zoom 5341 Zoom 5341

Learn about the available ports and an explanation of the status lights on a Zoom 5341 cable modem.

Zoom 5241 Zoom 5241

Learn about the available ports and an explanation of the status lights on a Zoom 5241 cable modem.

Ubiquiti UCI Ubiquiti UCI

Learn about the available ports and status lights on the Ubiquity UCI modem.

Ubee SpeedStream 60678EU Ubee SpeedStream 60678EU

View the available ports and an explanation of status lights on a Ubee, formerly Ambit, SpeedStream 60678EU cable modem.

Ubee DVW326 Ubee DVW326

Learn about the available ports and an explanation of the status lights on a Ubee DVW326 WiFi Internet and Telephone modem.

Ubee DDW366 Ubee DDW366

Learn about the available ports and an explanation of the status lights on a Ubee DDW 366 dual band WiFi cable modem.

Ubee DDW365 Ubee DDW365

Learn about the available ports and an explanation of the status lights on an Ubee DDW365 WiFi cable modem.

Technicolor CGM4981 Technicolor CGM4981

Learn about the available ports and an explanation of the status lights on the Technicolor CGM4981 DOCSIS 3.1 Internet and Telephone Modem, also known... read more

Technicolor CGM4331 Technicolor CGM4331

Learn about the available ports and an explanation of the status lights on the Technicolor CGM4331 DOCSIS 3.1 Internet and Telephone Modem, also known... read more

Technicolor CGM4141 Technicolor CGM4141

Learn about the available ports and an explanation of the status lights on the Technicolor CGM4141 DOCSIS 3.1 Internet and Telephone modem, also known... read more

TP-LINK TC7650 TP-LINK TC7650

Learn about the available ports and an explanation of the status lights on the TP-LINK TC7650 modem.

TP-LINK TC-W7960 TP-LINK TC-W7960

Learn about the available ports and an explanation of the status lights on a TP-LINK TC-W7960 single band WiFi modem.

TP-LINK TC-7620 TP-LINK TC-7620

Learn about the available ports and an explanation of the status lights on a TP-LINK TC-7620 cable modem.

TP-LINK TC-7610 TP-LINK TC-7610

Learn about the available ports and an explanation of the status lights on a TP-LINK TC-7610 cable modem.

TP-LINK CR700 TP-LINK CR700

Learn about the available ports and an explanation of the status lights on a TP-LINK CR700 dual band WiFi modem.

TP-LINK CR500 TP-LINK CR500

Learn about the available ports and an explanation of the status lights on a TP-LINK CR500 dual band WiFi modem.

TP-LINK CR1900 TP-LINK CR1900

Learn about the available ports and an explanation of the status lights on a TP-LINK CR1900 dual band WiFi modem.

Scientific Atlanta Webstar DPX2100 Scientific Atlanta Webstar DPX2100

Learn about the available ports and view an explanation of the status lights on a Scientific Atlanta DPX-2100 cable modem.

Scientific Atlanta DPC2100 Scientific Atlanta DPC2100

Learn about the available ports and an explanation of the status lights on the Scientific Atlanta DPC2100 cable modem.

SMC D3CM1604 SMC D3CM1604

Learn about the available ports and an explanation of the status lights on a SMC D3CM1604 cable modem.

SMC 8013 SMC 8013

Learn more about the available ports and an explanation of the status lights on a SMC 8013 WiFi cable modem.

RCA DCM425 RCA DCM425

Learn about the available ports and an explanation of the status lights on a RCA DCM425 cable modem.

RCA DCM315R RCA DCM315R

Learn about the available ports and an explanation of the status lights on a RCA DCM315R cable modem.

Netgear WNDR3700 Router Netgear WNDR3700 Router

Learn about the available ports and an explanation of the status lights on a Netgear WNDR3700 router.

Netgear CMD31T Netgear CMD31T

Learn about the available ports and an explanation of the status lights on a Netgear CMD31T modem.

Netgear CM700 Netgear CM700

Learn about the available ports and an explanation of the status lights on the Netgear CM700 cable modem.

Netgear CM600 Netgear CM600

Learn about the available ports and an explanation of the status lights on the Netgear CM600 cable modem.

Netgear CM500 Netgear CM500

Learn about the available ports and an explanation of the status lights on a CM500 cable modem.

Netgear CM400 Netgear CM400

Learn about the available ports and an explanation of the status lights on a Netgear CM400 cable modem.

Netgear CM2500 Netgear CM2500

Learn about the available ports and status lights on the Netgear CM2500 modem.

Netgear CM2000 Netgear CM2000

Learn about the available ports and status lights on the Netgear CM2000 modem.

Netgear CM1200 Netgear CM1200

Learn about the available ports and an explanation of the status lights on the Netgear CM1200 cable modem.

Netgear CM1100 Netgear CM1100

Learn about the available ports and an explanation of the status lights on the Netgear CM1100 cable modem.

Netgear CM1000v2 Netgear CM1000v2

Learn about the available ports and an explanation of the status lights on the Netgear CM1000v2 cable modem.

Netgear CM1000 Netgear CM1000

Learn about the available ports and an explanation of the status lights on the Netgear CM1000 Cable Modem.

Netgear CG4500BD Netgear CG4500BD

View the available ports and an explanation of the status lights on a Netgear CG4500BD dual band WiFi cable modem.

Netgear CG3000Dv2 Netgear CG3000Dv2

Learn about the available ports and an explanation of the status lights on a Netgear CG3000Dv2 WiFi cable modem.

Netgear CG3000D Netgear CG3000D

Learn about the available ports and the status lights on a Netgear CG3000D WiFi modem.

Netgear CBR750 Netgear CBR750

Learn about the available ports and status lights on the Netgear CBR750 WiFi modem.

Netgear CBR40 Netgear CBR40

Learn about the available ports and an explanation of the status lights on a Netgear CBR40 Dual Band WiFi modem.

Netgear CAX80 Netgear CAX80

Learn about the available ports and status lights on the Netgear CAX80 WiFi modem.

Netgear C7800 Netgear C7800

Learn about the available ports and an explanation of the status lights on the Netgear C7800 WiFi modem.

Netgear C7500 Netgear C7500

Learn about the available ports and an explanation of the status lights on the Netgear C7500 modem.

Netgear C7000v2 Netgear C7000v2

Learn about the available ports and an explanation of the status lights on the Netgear C7000v2 WiFi modem.

Netgear C7000 Netgear C7000

Learn about the available ports and an explanation of the status lights on the Netgear C7000 WiFi modem.

Netgear C6900 Netgear C6900

Learn about the available ports and an explanation of the status lights on the Netgear C6900 WiFi Cable Modem.

Netgear C6300v2 Netgear C6300v2

Learn about the available ports and status lights on a C6300v2 WiFi modem.

Netgear C6300BD Netgear C6300BD

Learn about the available ports and an explanation of the status lights on a C6300BD WiFi Internet modem.

Netgear C6300 Netgear C6300

Learn about the available ports and an explanation of the status lights on a C6300 WiFi modem.

Netgear C6250 Netgear C6250

Learn about the available ports and an explanation of the status lights on a Netgear C6250 WiFi modem.

Netgear C6230 Netgear C6230

Learn about the available ports and an explanation of the status lights on a Netgear C6230 AC1200 Dual Band WiFi modem.

Netgear C6220 Netgear C6220

Learn about the available ports and an explanation of the status lights on a C6220 WiFi modem.

Netgear C3700v2 Netgear C3700v2

Learn about the available ports and the status lights on a Netgear C3700v2 WiFi modem.

Netgear C3700 Netgear C3700

Learn about the available ports and the status lights on a Netgear C3700 WiFi modem.

Netgear C3000v2 Netgear C3000v2

Learn about the available ports and the status lights on a Netgear C3000v2 WiFi modem.

Netgear C3000 Netgear C3000

Learn about the available ports and the status lights on a Netgear C3000 WiFi modem.

Motorola MG8725 Motorola MG8725

Learn about the available ports and an explanation of the status lights on a Motorola MG8725 dual band WiFi gateway.

Motorola MG8702 Motorola MG8702

Learn about the available ports and an explanation of the status lights on a Motorola MG8702 dual band WiFi modem.

Motorola MG7700 Motorola MG7700

Learn about the available ports and an explanation of the status lights on a Motorola MG7700 dual band WiFi modem.

Motorola MG7550 Motorola MG7550

Learn about the available ports and an explanation of the status lights on a Motorola MG7550 dual band WiFi modem.

Motorola MG7540 Motorola MG7540

Learn about the available ports and status lights on the Motorola MG7540 WiFi modem.

Motorola MG7315 Motorola MG7315

Learn about the available ports and an explanation of the status lights on a Motorola MG7315 cable modem.

Motorola MG7310 Motorola MG7310

Learn about the available ports and an explanation of the status lights on a Motorola MG7310 cable modem.

Motorola MB8611 Motorola MB8611

Learn about the available ports and an explanation of the status lights on a Motorola MB8611 DOCSIS 3.1 modem.

Motorola MB8600 Motorola MB8600

Learn about the available ports and an explanation of the status lights on a Motorola MB8600 modem.

Motorola MB7621 Motorola MB7621

Learn about the available ports and an explanation of the status lights on a Motorola MB7621 modem.

Motorola MB7420 Motorola MB7420

Learn about the available ports and an explanation of the status lights on a Motorola MB7420 cable modem.

Motorola MB7220 Motorola MB7220

Learn about the available ports and an explanation of the status lights on a Motorola MB7220 cable modem.

Motorola B12 Motorola B12

Learn about the available ports and an explanation of the status lights on a Motorola B12 DOCSIS 3.1 modem.

Linksys WRT54G2 Router Linksys WRT54G2 Router

View details about the available ports and the status lights on the Linksys WRT54G2 router.

Linksys WRT160N Router Linksys WRT160N Router

View details about the available ports and an explanation of the status lights on a Linksys WRT160N router.

Linksys CM3024 Linksys CM3024

Learn about the available ports and an explanation of the status lights on a Linksys CM3024 cable modem.

Linksys CM3016 Linksys CM3016

Learn about the available ports and an explanation of the status lights on a Linksys CM3016 cable modem.

Linksys CM3008 Linksys CM3008

Learn about the available ports and an explanation of the status lights on a Linksys CM3008 cable modem.

Linksys CM100 Linksys CM100

Learn about the available ports and an explanation of the status lights on a Linksys CM100 cable modem.

Linksys CG7500 Linksys CG7500

Learn about the available ports and an explanation of the status lights on a Linksys CG7500 cable modem.

Linksys BEFCMU10v4 Linksys BEFCMU10v4

View details of the available ports and an explanation of the status lights on a Linksys BEFCMU10v4 cable modem.

Linksys BEFCMU10v3 Linksys BEFCMU10v3

Learn about the available ports and an explanation of the status lights on a Linksys BEFCMU10v3 cable modem.

Joohong SL2810 Joohong SL2810

Learn about the available ports and an explanation of the status lights on a Joohong SL2810 modem.

Hitron CODA56 Hitron CODA56

Learn about the available ports and an explanation of the status lights on a Hitron CODA56 modem.

Hitron CODA Hitron CODA

Learn about the available ports and an explanation of the status lights on a Hitron CODA modem.

Hitron CDA-30360 Hitron CDA-30360

Learn about the available ports and an explanation of the status lights on a Hitron CDA-30360 cable modem.

DLink DCM-301 DLink DCM-301

Learn about the available ports and an explanation of the status lights on a DLink DCM-301 modem.

CommScope TG4482 CommScope TG4482

Learn about the available ports and an explanation of the status lights on the CommScope TG4482 DOCSIS 3.1 Internet and Telephone Modem, also known as... read more

Cisco DPQ3925 Cisco DPQ3925

Learn about the available ports and an explanation of the status lights on the DPQ3925 WiFi Internet and Telephone modem.

Cisco DPQ3212 Cisco DPQ3212

View troubleshooting and setup tips for the DPQ3212 modem.

Cisco DPC3825 Cisco DPC3825

View the available ports and an explanation of the status lights on a Cisco DPC3825 WiFi modem.

Cisco DPC3010 Cisco DPC3010

Learn about the available ports and the status lights on the Cisco DPC3010 cable modem.

Cisco DPC3008 Cisco DPC3008

Learn about the available ports and an explanation of the status lights on the Cisco DPC3008 cable modem.

Cisco DPC3000 Cisco DPC3000

Learn about the available ports and an explanation of the status lights on a Cisco DPC3000 cable modem.

Asus CM32 Asus CM32

Learn about the available ports and an explanation of the status lights on the Asus DOCSIS 3.0 Dual Band 802.11-AC WiFi Modem.

Asus CM16 Asus CM16

Learn about the available ports and an explanation of the status lights on the Asus CM16 DOCSIS 3.0 cable modem.

Arris TM822 Arris TM822

Learn about the available ports and status lights on the Arris TM822 modem.

Arris TM3402 Arris TM3402

Learn about the available ports and an explanation of the status lights on the Arris TM3402 modem.

Arris TG2472 Arris TG2472

Learn about the available ports and an explanation of the status lights on the Arris TG2472 Panoramic Wifi Gateway.

Arris TG1682 Arris TG1682

Learn about the available ports and an explanation of the status lights on the Arris TG1682 Panoramic Wifi Gateway.

Arris SBG10 Arris SBG10

Learn about the available ports and an explanation of the status lights on an Arris SBG10 dual band WiFi modem.

Arris SB8200 Arris SB8200

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SB8200 DOCSIS 3.1 cable modem.

Arris S33 Arris S33

Learn about the available ports and an explanation of the status lights on the Arris S33 DOCSIS 3.1 cable modem.

Arris DG2460 Arris DG2460

Learn about the available ports and an explanation of the status lights on the Arris DG2460 WiFi modem.

Arris CM8200 Arris CM8200

Learn about the available ports and an explanation of the status lights on the Arris CM8200 DOCSIS 3.1 cable modem.

Arris / Surfboard SBG7600AC2 Arris / Surfboard SBG7600AC2

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SBG7600AC2 cable modem.

Arris / Surfboard SBG7400AC2 Arris / Surfboard SBG7400AC2

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SBG7400AC2 modem.

Arris / Surfboard SBG6950 Arris / Surfboard SBG6950

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SBG6950 cable modem.

Arris / Surfboard SB6183 Arris / Surfboard SB6183

Learn about the available ports and an explanation of the status lights on the Arris / Surfboard SB6183 cable modem.

Arris / Surfboard SB6182 Arris / Surfboard SB6182

Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6182 cable modem.

Arris / Surfboard SB6180 Arris / Surfboard SB6180

View the available ports and an explanation of the status lights on an ARRIS / Surfboard SB6180 cable modem.

Arris / Surfboard SB6141 Arris / Surfboard SB6141

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SB6141 cable modem.

Arris / Surfboard SB6121 Arris / Surfboard SB6121

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SB6121 cable modem.

Arris / Motorola TM602G Arris / Motorola TM602G

Learn about the available ports and an explanation of the status lights on a Arris / Motorola TM602 modem.

Arris / Motorola SBG6700 Arris / Motorola SBG6700

View the available ports and an explanation of the status lights on an Arris / Surfboard SBG6700 WiFi cable modem.

Arris / Motorola SBG6580 Arris / Motorola SBG6580

Learn about the available ports and an explanation of the status lights on an Arris / Surfboard SBG6580 cable modem.

Arris / Motorola SB5120 Arris / Motorola SB5120

Learn about the available ports and the status lights on an Arris / Motorola SB5120 cable modem.

Arris / Motorola SB5100 Arris / Motorola SB5100

Learn more about the Arris / Motorola SB5100 cable modem.

ARRIS SBG6900-AC ARRIS SBG6900-AC

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard SBG6900 AC WiFi cable modem.

ARRIS / Surfboard SBG8300 ARRIS / Surfboard SBG8300

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard SBG8300 WiFi cable modem.

ARRIS / Surfboard SBG7580 ARRIS / Surfboard SBG7580

Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SBG7580 cable modem.

ARRIS / Surfboard SBG6782 ARRIS / Surfboard SBG6782

Learn about the available ports and an explanation of the status lights on an ARRIS / Surfboard SBG6782 WiFi cable modem.

ARRIS / Surfboard SBG6400 ARRIS / Surfboard SBG6400

View details of the available ports and an explanation of the status lights on the Arris / Surfboard SBG6400 WiFi modem.

ARRIS / Surfboard SB6190 ARRIS / Surfboard SB6190

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard SB6190 cable modem.

ARRIS / Surfboard SB6120 ARRIS / Surfboard SB6120

Learn about the available ports and the status lights on an ARRIS / Surfboard SB6120 cable modem.

ARRIS / Surfboard G54 ARRIS / Surfboard G54

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard G54 WiFi cable modem.

ARRIS / Surfboard G36 ARRIS / Surfboard G36

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard G36 WiFi gateway.

ARRIS / Surfboard G34 ARRIS / Surfboard G34

Learn about the available ports and an explanation of the status lights on the ARRIS / Surfboard G34 WiFi cable modem.

ARRIS / Motorola WBM760 ARRIS / Motorola WBM760

Learn about the available ports and an explanation of the status lights on a ARRIS / Motorola WBM760 modem.

ARRIS / Motorola TM502G ARRIS / Motorola TM502G

Learn about the available ports and an explanation of the status lights on a ARRIS / Motorola TM502G modem.

ARRIS / Motorola SBV5222 ARRIS / Motorola SBV5222

Learn how to troubleshoot the ARRIS / Motorola SBV5222 Telephony Modem.

ARRIS / Motorola SBV5220 ARRIS / Motorola SBV5220

Learn about the available ports and an explanation of the status lights on an ARRIS / Motorola SBV5220 modem.

ARRIS / Motorola SBG901 ARRIS / Motorola SBG901

Learn about the available ports and an explanation of the status lights on an ARRIS / Motorola Surfboard SBG901 WiFi modem.

ARRIS / Motorola SBG900 ARRIS / Motorola SBG900

View details of the available ports and an explanation of the status lights on an ARRIS / Motorola Surfboard SBG900 WiFi modem.

ARRIS / Motorola SB5101 ARRIS / Motorola SB5101

Learn about the available ports and the status lights on an ARRIS / Motorola SB5101 modem.

Connecting a Device to Your In-Home WiFi Network Connecting a Device to Your In-Home WiFi Network

Learn how to connect your WiFi-enabled device to your in-home WiFi network.

Choosing the Right Cable Modem or Gateway Choosing the Right Cable Modem or Gateway

Learn about DOCSIS technology and modem compatibility for Cox Internet packages.

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