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Android Floating Widgets

Details

As of March 21, 2024, free McAfee subscriptions will no longer be included in Cox Internet plans.

  • If you already have the McAfee software downloaded, you can continue using it until June 27, 2024.
  • Customer Notifications will be sent out to subscribers on April 25, 2024.
  • Cox will discontinue offering or supporting McAfee Anti-Virus software for all customers as of June 27, 2024.
  • On or before June 27, 2024, Cox customers should remove the Cox-provided McAfee software from their devices.

Use the table below to manage the threat identified by the widget color.

Color Definition Action
Red
 
Red floating McAfee widget
Threats have been identified.

Select one of the following options.

  • To remove a specific threat.
    1. Tap More info> to get more information on the threat.
    2. Tap Remove.
  • To remove all threats, tap Remove all.
Orange
 
 Orange floating McAfee widget
High memory usage has been identified.

Take the appropriate action below.

  • Privacy
    • Tap Trust all to ignore the alert and keep the app.
    • Tap More info> to get more information on the threat of the app and select one of the following options.
      • Tap Trust to keep the app.
      • Tap Uninstall to remove the app.
  • High Memory Usage – To lower memory usage.
    • To close a specific app, tap the X on the app you want to close.
    • To close all apps, tap Close all.
Green
 
 Green floating McAfee widget
No issues are found. No action needed.

 

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