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Basic Box Setup Guide

Refer to the following steps to connect your Basic box.
 

Note: For Easy Connect kit contents, refer to Basic Box Kit Contents.
 

  • To access your Channel Lineup, go to Cox.com, Products, and TV Channel Lineup.
  • Watch movies and your favorite shows on your schedule with On Demand.
  • Installing two devices from the same cable outlet requires a splitter.
image of connecting the power cord to the cox equipment then to the wall outlet
1

Plug in the Basic Box

Using the coax cable, connect first to the coax outlet on the wall and then to the coax connection on the back of the Cox equipment.

image of connect hdmi cord
2

Connect HDMI Cord

Connect the HDMI cord to your TV and the Basic box.
 

Note: If your TV doesn’t have an HDMI port, you can use another coax cable instead. Tune your TV to channel 3 or 4 and ensure the toggle switch on the Basic Box matches the TV channel.

image of connecting the power cord to the cox equipment then to the wall outlet
3

Connect Power Cord

Connect the power cord to an electrical outlet and the Basic box.
 

Easy Connect Tip: Plug the coax cable into a centrally located cable outlet or use the same outlet where the old device was connected.


4

Activate the Basic Box

Turn on your TV. Then, press the source or input button using your original TV remote and select the correct HDMI connection.


5

Set Up Your New Cox Remote

Follow the steps listed on the back of the Cox remote to pair it with your TV.
 

Still need help? Try a different cable outlet and make sure you are on the correct HDMI input, or click Message Us for support.

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